Associate Manager, Veeva configuration specialist

Job Description

Required Skills:

Data Engineering, Data Visualization, Design Applications, Software Configurations, Software Development, Software Development Life Cycle (SDLC), Solution Architecture, System Designs, System Integration, Testing

Preferred Skills:

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The Opportunity

• Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
• Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
• Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.

Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our companys’ IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.

A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview

We are seeking a Software Engineer with hands-on experience in Veeva Vault Clinical to design, build, and support integrations, data pipelines, and reporting across the Clinical Suite. The ideal candidate has practical expertise with Vault Loader, Veeva APIs, Postman, MuleSoft integrations, and connectors, along with working knowledge of the Vault Clinical object model. You will partner with Clinical Operations, Quality, and IT to deliver secure, scalable solutions, manage releases and configuration changes, and produce complex reports that support business decision-making.

What will you do in this role

Responsibilities

• Design, develop, and maintain integrations with Veeva Vault Clinical using Veeva APIs (REST), Vault Loader, connectors, and MuleSoft (Anypoint Platform)
• Build and optimize data ingestion/extraction workflows (bulk loads, document transfers, metadata updates) using Vault Loader and automation scripts
• Create and execute API test suites in Postman; define collections, tests, environment variables, and automation to validate endpoints and workflows
• Produce complex reports and dashboards across Vault Clinical (e.g., eTMF completeness/quality, study/site performance, issue and milestone tracking), including data modeling and transformations
• Collaborate with business stakeholders to translate requirements into technical solutions aligned to the Vault Clinical object model (Studies, Sites, Subject, Subject Visits, Issues, TMF documents, workflows)
• Manage releases across environments (DEV/VAL/PROD), including:

• Configuration changes (lifecycles, workflows, object fields, roles/permissions)
• SDLC adherence (requirements, design, code/config, testing, approvals, deployment)
• Change control, versioning, and validation documentation (traceability, test evidence)

• Use JIRA for work management: create/maintain epics, stories, tasks; define acceptance criteria; manage sprints; track defects and release notes
• Implement operational monitoring and alerting; perform L2/L3 support and root-cause analysis for integrations, connectors, and reporting pipelines
• Maintain technical documentation (solution designs, mappings, API guides, job aids) and contribute to continuous improvement of engineering practices

Required Qualifications

• 1–3 years of software engineering or integration experience, with at least 2 years focused on Veeva Vault (preferably Vault Clinical)
• Hands-on experience with:

• Veeva Vault Loader (bulk data/document operations, configuration, troubleshooting)
• Veeva Vault APIs (REST, authentication, pagination, error handling)
• Postman (collections, scripted tests, environments, automation)
• Connectors and integration patterns (HTTP/REST, JDBC, SFTP, message queues/webhooks)

• Practical knowledge of the Vault Clinical Suite object model and configurations (documents, objects, lifecycles, workflows, roles/permissions)
• Proficiency in a modern programming language (Python, Java, or Node.js) for integration and automation
• Experience producing complex reports and dashboards, including data modeling and transformation (e.g., Vault reports/dashboards, data extracts to BI tools like Tableau/Power BI)
• Experience with SDLC in regulated environments (GxP, 21 CFR Part 11), including validation, change control, and release management
• Strong familiarity with JIRA for Agile delivery (epics/stories, sprint planning, release notes)
• Excellent problem-solving skills, attention to detail, and ability to communicate with non-technical stakeholders

Preferred Qualifications

• Experience with multiple Vault Clinical applications (eTMF, CTMS, Study Startup, SiteVault)
• Knowledge of Vault configuration management (migration packages, deployment strategies, environment alignment)
• Security best practices, audit trails, and compliance reporting
• Test automation frameworks for APIs/integrations and performance testing
• Understanding of clinical trial processes, TMF governance, KPIs, and HL7/FHIR (nice to have)

Key Competencies

• Integration-first mindset with strong debugging and performance optimization skills
• Operational rigor in release management and validation
• Clear communication and ability to translate business needs into technical solutions
• Ownership, reliability, and a focus on measurable outcomes

Success Metrics

• Stable, compliant integrations with high uptime and SLA adherence
• On-time, well-documented releases with validated changes and minimal production issues
• Actionable reports that drive business decisions and reduce manual effort
• Positive stakeholder feedback and delivery against roadmap commitments

Education

• Bachelor’s degree in Computer Science, Engineering, or related field; equivalent experience considered

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

#HYDIT2026

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

02/16/2026

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