Associate Manager, Customer Supply Chain Business Integration

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Associate Manager, Customer Supply Chain Business Integration

• Location: Lahore, Pakistan
• Function: MENAPT Business Integration

This role is not eligible for relocation.

Overview

The Customer Supply Chain Business Integration Associate Manager plays a strategic role in aligning supply chain operations with commercial objectives in Pakistan. Acting as the key link between SC Johnson (SCJ) Pakistan and its joint venture partner, this role drives the successful integration of planning, logistics, procurement, PCM, quality, and toll manufacturing activities to enable consistent business performance and customer satisfaction.

About the Role

In this role, you will lead demand and supply planning integration, ensure operational excellence across extended supply chain functions, and manage escalations with vendors, procurement teams, external manufacturers, and partners. You will represent Pakistan’s supply chain in monthly business reviews, drive strategic initiatives, and provide data-driven insights that translate operational decisions into meaningful business impact.

This role also plays a part in people processes by serving as the HR liaison for contract employees and overseeing smooth collaboration across internal and external supply chain stakeholders.

About the Team/Department

The MENAPT Business Integration team partners closely with commercial, supply planning, procurement, logistics, external manufacturing, finance, and quality functions. The team ensures seamless end-to-end integration, operational discipline, and continuous improvement across markets within the region.

Responsibilities

• Act as the primary liaison between Supply Chain Planning and Commercial teams to ensure strong business alignment.
• Monitor and clearly communicate supply risks, constraints, and opportunities, ensuring alignment within the Cluster S&OP process.
• Identify operational and strategic challenges using data and analytics, recommending actionable, business‑focused solutions.
• Translate supply chain insights into clear narratives tailored for business and JV leaders.
• Support execution of cost savings, efficiency, and transformation initiatives.
• Facilitate problem‑solving across functions to address supply, demand, and customer service issues.
• Lead or contribute to process improvements, system integrations, and broader transformation projects.
• Deliver timely and accurate reporting of KPIs, including COGS, DP, SF&ODE, Inventory, AP, and CFR.
• Act as the HR liaison for contract employees, supporting smooth operations and people processes.

Experience You’ll Bring

• Strong leadership, stakeholder influence, and relationship‑building capabilities.
• Strategic thinking and business acumen with the ability to connect supply chain decisions to commercial outcomes.
• Deep understanding of end‑to‑end supply chain operations and customer‑centric processes.
• Experience using data and analytical tools to diagnose challenges and shape decisions.
• Ability to work independently, particularly in remote‑support environments.
• Strong collaboration and stakeholder management skills across cross‑functional teams.
• Agile and adaptable in a fast‑moving, dynamic business environment.

Behaviors You’ll Need

• Proactive problem‑solving and accountability
• Clear communication and the ability to simplify complexity
• Collaborative mindset with a focus on shared business success
• Resilience and adaptability when navigating ambiguity
• Continuous improvement orientation

What’s in it for you?

We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an autonomous and flexible working culture where you will be able to add value and be recognized and rewarded.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

Come join us and make an impact through iconic global brands.

GO FURTHER WITH OUR FAMILY™

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.