Job Title:
Associate Director Training & Quality
Job Description
- Responsible for managing team of QMs & Training Managers
- Frond end client meetings and reviews
- Ensure Top 2 boxes on Client VOC
- Data analysis and making designated reports/decks
- Client & stakeholder management
- Communication to heighten awareness and focusing on importance of positive customer experience
- Making recommendations and driving improvement
- Ensuring that internal policies, procedures, and compliance regulations are being followed
- Drive CNX digital training strategy
- Focus on Speed to readiness of New Hires
Location:
MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40
Language Requirements:
Time Type:
Full time2026-06-05