Associate Director, Third Party Processes – Clinical Operations

We are looking for a Associate Director, Third Party Processes to join our team.

As the successful candidate you will play a pivotal role in advancing the objectives of Global Clinical Operations by designing and improving innovative third party management processes and models. This position is responsible for ensuring that assigned process areas are effective, efficient, compliant, and work for their end-users while being aligned with GCO’s strategies and ambitions and the higher level Third Party Management framework.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

In this role you will:

Management of Third Party Management Processes and/or Third Party Models:

• Design and maintain third party management (TPM) or outsourcing models to meet GCO’s goals.
• Ensure TPM processes comply with GSK standards and regulations.
• Align processes with global TPM strategies in partnership with the Global Process Owner.
• Oversee TPM through issue tracking, KPIs, data analysis, and continuous improvement.
• Regularly update TPM standards and guidance documents.

Technology Enablement:

• Work with R&D Tech and system owners to implement technology supporting TPM efficiency and compliance.

Process Improvements and System Enhancements:

• Continuously improve TPM processes in line with GCO objectives and industry trends.
• Suggest enhancements for TPM processes, models, and systems.
• Lead or support process optimization and innovation projects.

Execution Enablement and Training:

• Provide end-user support and training on TPM processes.
• Ensure third parties are properly onboarded, trained, and adhere to GSK SOPs and systems.

Team Collaboration and Development:

• Collaborate across functions and manage multiple projects.
• Foster a culture of improvement, teamwork, and excellence.

Why you?

Basic Qualifications & Skills:

We are looking for a professional with these required skills to achieve our goals:

• BSc or equivalent in a scientific discipline.
• Extensive experience in Pharmaceutical or Biotech industry or a related field with strong expertise in clinical operations and third party management.
• Expertise in process mapping, modeling, and redesigning workflows to streamline operations.
• Demonstrated ability to manage process improvement projects, including planning, execution, and monitoring progress with strong organizational skills to ensure goals are met within tight deadlines and budgets.
• Ability to clearly articulate process changes and their impact to stakeholders across various levels of the organization.
• Strong critical thinking, problem solving, and decision-making capabilities
• Demonstrated cross-functional collaborator with experience in building networks of partners and stakeholders and broadly engaging with expert communities.

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

• MSc or equivalent in a scientific discipline.
• Familiarity with methodologies like Lean, Six Sigma, or Agile for process improvement preferred
• Demonstrated coaching and people development experience.

Closing Date for Applications: 27th November 2025 (EOD)

Please take a copy of the Job Description, as this will not be available post closure of the advert.

When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. We’re uniting science, technology, and talent to get ahead of disease together.

Find out more:
Our approach to R&D

Why GSK?
Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on UKRecruitment.Adjustments@gsk.com or 0808 234 4391.  The helpline is available from 8.30am to 12.00 noon Monday to Friday, during bank holidays these times and days may vary.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a UK Recruitment FAQ guide. Click the link and scroll to the Careers Section where you will find answers to multiple questions we receive

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