Associate Director; Personal & Commercial Banking Regulatory Change Compliance

What is the opportunity?

Reporting to the Director, FCAC Relations & Strategic Initiatives, this position is primarily responsible for providing oversight and management of new regulatory change initiatives impacting all Personal Banking & Commercial Banking businesses. The key responsibilities will include, but are not limited to, monitoring regulatory change alerts, participating in regulatory change projects, providing advisory support and guidance on new or amended regulations, identification of compliance risks, development of risk mitigation strategies and preparing management reporting on material regulatory change initiatives.

What will you do?

• Act as the Subject Matter Expert (SME) for PB&CB Compliance on applicable regulatory change initiatives, to inform discussions with senior management and regulatory bodies to build confidence in RBC’s ability to adopt to new and upcoming regulations by the required timelines
• Stays up to date on the latest regulatory changes, trends and developments to inform impacted stakeholders and support business regulatory change initiatives/projects
• Acts as second line of defense (2LoD) advisor and consultant, to communicate regulatory changes to the business in a timely manner, partnering with Legal to address interpretation and applicability considerations
• Provide oversight and effective challenge to business partners on the end-to-end regulatory change implementation process, including impact assessment, risk assessment and implementation of systems, controls, policies/procedures and processes related to regulatory changes, raising compliance issues where appropriate (including issue oversight, monitoring and escalation) and supporting the development of risk mitigation strategies
• Prepares reporting and ongoing status updates to ensure that PB&CB businesses and Compliance senior management is aware of the latest status, key challenges and effective dates of regulations and to facilitate escalations, where required to ensure compliance by required timelines
• Manage ongoing periodic updates required to PB&CB owned policies and procedures, including engaging applicable stakeholders for input, obtaining required approvals, socializing changes with impacted stakeholders and publishing policies on RBC’s policy and procedure library (PPL)
• Centrally manage ad-hoc events that impact compliance with consumer protection Bank Act requirements across multiple LOBs, (i.e. Canada Post Strike), by participating in working groups, flagging risks or instances of non-compliance, supporting with Reportable Compliance Issue (RCI) reporting for these events and providing timely updates to impacted stakeholders and senior management

What do you need to succeed?

Must have:

• Work experience in areas such as risk management, personal or commercial banking businesses, audit or compliance (specifically consumer protection).
• Experience interpreting regulations, very strong written and verbal communication skills
• Knowledge of personal and commercial banking products and/or consumer protection regulations
• Must be able to work proactively and be agile against tight timelines. Self-starter that takes initiative with the ability to work independently. Highly organized and detail oriented.
• Strong collaborator with deep organizational awareness and relationships building skills, who can impact and influence partners across the organization (Compliance, Legal, RS&D and businesses) and build internal and external relationships across the organization

Nice-to-have: 

• Strong project management and/or change management skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Audit Management, Audits Compliance, Bank Risk Management, Change Management, Compliance Management, Consumer Protection, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Industry Knowledge, Interpersonal Relationship Management, Interpreting Regulations, Product Services, Regulatory Compliance, Relationship Building, Risk Management, Risk Management Analysis, Risk Management Plans, Risk Management Tools, Stakeholder Management, Strategic Thinking, Time Management, Verbal Communications, Written Communication

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTorontoCanada37.5Full timeCHIEF LEGAL & ADMIN OFFICE GRPRegularSalaried2026-04-212026-05-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.