Lilly

Associate Director Global MES – PharmaSuite & PMX

US, Indianapolis IN Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Associate Director Global MES – PharmaSuite  & PMX

This is an opportunity you don’t want to miss!

You will be part of Tech@Lilly MQ (Manufacturing and Quality), an organization that drives manufacturing operational excellence and productivity efforts through utilization of technology. Tech@Lilly MQ strives to enable the making of medicine “with safety first and quality always”.

What You’ll Be Doing:

As the Global MES Associate Director, you will guide a team of resources (both direct and indirect) through the evaluation and design of solutions, the creation and execution of project plans, and the management of the project's budget. Success in this role requires tight collaboration, influence, and effective communication with key partners and stakeholders at all levels of the organization.

In addition to technical leadership, as Associate Director you will have administrative responsibilities for direct reports within the organization. This includes performance management, talent management, human resource planning, and coaching.

Key Responsibilities:

  • People: Responsible for supervising MES system, platform, and data engineers, as well as the regional Service Delivery Lead. Include performance and talent management, HR planning, and coaching.
  • Collaborate with the PharmaSuite Program Leader to develop and execute comprehensive regional project plans, working closely with sites to establish deployment schedules that anticipate future site needs, align with industry trends, and support the organization’s strategic direction.
  • Oversee regional MES support, ensuring effective service level agreements (SLAs), robust support processes, and efficient management of PharmaSuite deployments.
  • Lead regional budget planning, financial management, and strategic business planning, ensuring projects are delivered within approved budgets.
  • Build and maintain strong partnerships with local and global stakeholders, including Site Leadership, MQ Tech@Lilly, DC Tech@Lilly, and other partnering organizations.
  • Manage and nurture relationships with software vendors and service providers at the project level, ensuring alignment with organizational goals and leveraging industry best practices for Pharma MES implementations.
  • Drive continuous improvement initiatives and implement best practices to balance local site needs with scalable, global support solutions.

Basic Requirements:

  • Education: Bachelor’s degree in Computer Science, Engineering or related field
  • Experience: Minimum 5 years managing MES deployment (PMX, PharmaSuite, Syncade).
  • Skills: Strong stakeholder management and communication. Excellent communication and leadership skills to interact with stakeholders at all levels of the organization.
  • Experience in Pharma and GMP Manufacturing

Additional Preferences

  • Experience: Experience managing programs/projects in the pharmaceutical business. Previous experience managing software vendor and service providers
  • Leadership Skills: Proven leadership experience in managing cross-functional teams.
  • Industry Engagement: Active participation in industry forums and standards organizations.

Other Information:

  • Role is Monday through Friday and based on-site.  Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). 
  • As this position serves a global organization, occasional off hours and weekend work is expected.
  • Regional and international travel will be needed to meet with vendors, project resources, and manufacturing sites implementing the system.
  • Role will be based in Indianapolis IN.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$132,000 - $193,600

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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