Associate Director, Creative QA - US Remote

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

We are looking for an Associate Director, Creative Quality Assurance to lead our QA efforts and ensure the flawless execution of high-volume, global creative campaigns.

Moving beyond standard proofreading, this leadership role is about safeguarding brand integrity across thousands of assets, from static banners and social animations to live-action video, spanning up to 60 languages. You will be the final line of defense, bridging the gap between creative vision and technical precision while optimizing our QA workflows for scale.

As a senior leader within the Creative team, you will manage the lifecycle of quality control and mentor a team of specialists to maintain excellence under tight deadlines.

WHAT YOU’LL DO:

• Strategic Oversight: Lead the QA process for a massive volume of global assets, ensuring every deliverable—regardless of language or format—meets the highest standards of visual, auditory, and brand consistency.
• Brand Stewardship: Act as the ultimate authority on brand guidelines across multiple sub-brands, identifying subtle layout issues, stylistic inconsistencies, and brand drift.
• Process Optimization: Refine and scale QA workflows to handle 60+ languages, verifying translated assets against source documents and project briefs with meticulous accuracy.
• Cross-Functional Collaboration: Partner closely with Project Managers and Creative Directors to navigate project lifecycles, troubleshoot delivery bottlenecks, and ensure 100% alignment with briefs.
• Team Leadership: Stay at the forefront of QA best practices and industry tools, implementing new methodologies to improve speed-to-market without sacrificing quality.

WHAT YOU BRING:

• 8+ years of experience in Creative QA or a related production role (Agency experience is highly preferred).
• Editorial Excellence: Mastery of AP grammar styles and a "hawk-eye" for proofreading.
• Analytical Rigor: The ability to analyze complex project briefs and identify potential layout or technical issues before they reach the final delivery stage.
• Communication Mastery: Strong verbal and written skills, with the ability to provide direct, actionable feedback to creative teams in a collaborative manner.
• Adaptability: Proven success managing high-volume workloads and multiple workstreams simultaneously under rigorous deadlines.
• Technical Savvy: High proficiency in Google Suite, Microsoft Office, and cloud-based storage systems (Dropbox/Drive).
• Deep experience with Digital Asset Management (DAM) systems.
• Expertise in Project Management software (e.g., Asana, Monday.com, or Jira).
• A background in Performance Marketing, understanding the nuances of high-converting creative.
• Cloud Storage: Dropbox, Google Drive.
• Collaboration: Google Slides, Sheets, Docs.
• Presentation: Microsoft PowerPoint, Word, Excel.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

 

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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