Associate Destination Manager | Tripadvisor
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
We are seeking a driven and high-performing Associate Destination Manager who will be responsible for the health and quality of the Viator product offering across their assigned geographical destinations. The Associate Destination Manager will have a solid understanding of key trends, opportunities, and challenges within their destination and work to optimize our product offering to best match the consumer demand in terms of product variety, pricing, and availability.
You are a brand ambassador that will focus on growing your destination as well as Viator's positioning within your given territory. You will be responsible for meeting/exceeding destination level key performance indicators and maintaining/improving the overall commercial health of your destination. In this role you will be working with both internal and external stakeholders to align on necessary product offerings in the designated destination(s), carrying out critically important tasks to maintain and grow our competitive advantage in the given territory.
Job Location: Remote
This role is a remote position in the USA. Occasional travel to company offices as necessary.
As an Associate Destination Manager, you will be responsible for the following:
Ensuring that Viator has the best in class product offering for the assigned territory
Strategically acquire new inventory to fill product gaps and highlight new and exciting products in your destination
Establish, maintain, and grow key supplier relationships in order to ensure Viator has the best product offering and increase Viator brand awareness in your destination
Negotiate favorable commercial terms
Monitor key metrics in destinations and take action where necessary
Ensuring key products are consistently available for sale in the Viator ecosystem
Constantly improve the quality of product offering in the market by understanding key characteristics of products that are appealing to our customer and working to implement those characteristics across your destination
Be the face of Viator in your assigned destinations and industry events
The ideal candidate for this role will exemplify the following characteristics:
2+ years of Account Management or Sales experience
Travel industry experience is a plus
Entrepreneurial & Commercially Driven
Focused on growing the business and destination
Ability to build, maintain, and grow relationships
Passionate about achieving success and excellence
Committed to serving customer partners and sharing knowledge
Growth and Results Oriented
Continuously improving both personally and for the company
Passionate about achieving success and excellence
Embraces new ideas and works well in teams
Detail Oriented & Highly Organized
Desire to work in fast paced and dynamic environment
Clear and impactful in communication
Ability to excel working in a remote environment
Candidates with non-traditional backgrounds are strongly encouraged to apply
What We Offer
The salary range for this role is $65,000-$85,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
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