Ahead

Associate Client Success Manager

Gurugram, Haryana / Hyderabad / Bangalore Full Time
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

The Associate Client Success Manager is a client-facing role that is responsible for coordinating the delivery of services for AHEAD Managed Services clients.  This role supports Senior Client Success Managers on large, complex accounts while also independently managing a portfolio of smaller accounts. As such, the Associate Client Success Manager is expected to be a primary point of escalation and coordination between the AHEAD Managed Services organization, the client director, and the customer.