As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
This role empowers impact by developing automation solutions that enhance operational efficiency across Ciena Services. It offers an opportunity to apply technical, analytical, and process‑improvement skills to meaningful, global business challenges while contributing to a culture that values flexibility, well‑being, continuous learning, and innovation.
How you will make an impact:
• Designing and developing scalable automation solutions that address critical business challenges and reduce cognitive and physical load for teams worldwide.
• Translating business needs into effective technical designs by collaborating with solution architects and Business Process Analysts.
• Building, testing, integrating, and deploying automation and analytics solutions that optimize business performance.
• Managing and maintaining SharePoint site content, structure, and capabilities to support daily business operations.
• Participating in project planning to analyze requirements and ensure alignment with system architecture and business goals.
• Partnering with cross‑functional stakeholders to troubleshoot issues and drive continuous process improvements.
• Identifying opportunities for workflow optimization and implementing enhancements that improve operational efficiency.
The must haves:
• 1–3 years of relevant experience.
• Degree in Data Science, Engineering, or related discipline.
• Proficiency in Power BI, SQL, Python, SharePoint, Automation Anywhere (RPA), and SharePoint development.
• Advanced Microsoft Excel skills.
• Strong understanding of business processes with the ability to translate requirements into technical solutions.
• Proficiency in Microsoft Office, including Word, PowerPoint, and Outlook.
• Strong analytical, problem‑solving, and communication skills.
Nice to haves:
• Experience as a Business Analyst.
• Ability to work independently, prioritize tasks, and set functional objectives.
• Strong interpersonal and client‑facing skills to build and maintain stakeholder relationships.
• Ability to coordinate with and support team members to achieve project goals.
• Strong attention to detail and commitment to accuracy.
• Comfort working in a global organization across multiple time zones.
• Project management skills with a focus on driving work through to completion.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.