As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Join a dynamic team where your expertise in accounts receivable and billing will make an impact. As an Accounts Receivable Billing Specialist, you will play a pivotal role in ensuring accurate invoicing, reconciliation, and customer support, while collaborating across departments to maintain seamless operations.
How You Will Contribute:
Process daily invoicing based on customer purchase orders, shipping reports, accounts receivable reports, and contracts.
Investigate and resolve account discrepancies by coordinating with sales, customer service, and external departments.
Ensure compliance with local or government statutory requirements by liaising with customers, sales teams, and local accounting firms.
Maintain timely billing and invoicing to meet deadlines.
Resolve escalated accounts receivable issues with urgency and accuracy.
Document and distribute updated accounts receivable processes across the team.
Prepare and manage AR Aging Reports, resolve outstanding issues, and coordinate with collections teams.
Perform month-end activities, customer account reconciliations, and ensure SOX compliance.
The Must Haves:
Bachelor’s degree in Commerce (BCOM, BCOM H) from a reputed institution.
3-5 years of industry experience in accounts receivable billing, analysis, reporting, and issue resolution.
Proficiency in Microsoft Excel and Oracle R12 accounting systems.
Proven ability to work in a fast-paced, complex environment with strong organizational and problem-solving skills.
Exceptional multitasking capabilities and adaptability to change.
Strong verbal and written communication skills.
Team-oriented mindset with a proactive approach to supervision and collaboration.
Nice to Haves:
Experience in creating and managing trackers or reports related to accounts receivable processes.
Familiarity with internal and statutory audit requirements within accounts receivable.
Knowledge of customer payment plans, credit line coordination and e-Invoicing.
Previous exposure to managing confidential information in compliance with organizational policies.
Ability to drive process improvements and efficiency in billing operations.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.