We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Team Leadership & People Development
- Lead the development assigned to your team of 5-6 members, ensuring timely and accurate delivery assigned projects
- Mentor and develop team members, fostering a collaborative and high-performing environment.
- Provide key actuarial SME inputs to help the coder(s) understand the requirement. Present complex financial concepts to non-finance experts and make a strong contribution to the product design process.
- Support hiring, onboarding, and training initiatives to build strong technical and domain expertise within the team
Transformation Project Delivery
- Lead design discussions with coders and present proposals to the head of the work stream for finalisation.
- Provide detailed commentary on changes from existing tools, highlighting efficiencies, automations, and improved controls.
- Balance competing demands, ensuring timely updates and visibility, and escalate prioritisation decisions as needed.
- Deliver clearly defined outputs within agreed timescales, adhering to established frameworks and procedures.
- Review testing outputs, deliver appropriate testing and control documents, and maintain an audit trail and version control for spreadsheet controls
- Ensure up-to-date documentation and checklists for implemented processes, supporting future product enhancements.
Stakeholder Collaboration & Governance
- Active stakeholder engagement at every gate way of the AMVC control framework which includes presenting understanding of the requirements, mock ups , design plan and final delivery of the project.
- Build and maintain strong relationships with stakeholders to ensure effective communication.
Additional Responsibilities :
Problem Solving
- Experience of Python, Workflow Management/Robotic Process Automation (RPA) and Business Intelligence (visualisation) tools.
- Seek and act on opportunities to develop technical and business understanding.
- Suggest and support process improvement initiatives
Accountability
- Challenge the status quo, embraces changes, strives to make continuous incremental improvements and is consciously makes the new processes future proof.
- Good level of interpersonal and networking skills, to develop effective working relationships with team colleagues and internal/external business contacts.
- Work closely with colleagues at different geographical location, ensuring seamless communications
- Liaise with development, business and systems support teams
- Ability to effectively influence colleagues
- Ability to plan and prioritise own workload on self and team
- Ability to deliver on multiple tasks to demanding timescales
- Communicate effectively with others, develop positive networks and working relationships
- Flexible approach to responsibilities, working hours, and willing to travel if required
Knowledge & Skills (Must Have) :
- Capital modelling and Unify experience
- Process Transformation experience
- Experience of leading a team in the redesign and implementation of reporting processes
- Strong delivery and governance focus.
- Extensive people management experience.
- Ability to balance multiple competing demands, providing timely and accurate updates and ensuring appropriate visibility and escalation of prioritization decisions.
- Experience of Excel, Python, Workflow Management/Robotic Process Automation (RPA) and Business Intelligence (visualization) tools.
- Good written communication skills to be able to produce meaningful documentation of the developments or testing performed
- Good planning and problem solving skills
- Strong communication skills – written and verbal
Knowledge & Skills (Additional) :
- Good working knowledge to produce Process Maps using Visio or similar tools
- Workflow development experience
- Databricks/Python/Azure Devops Experience
- Junior resource management
- Resourceful in finding solutions and identifying sources of help and information
- Flexible approach to responsibilities, working hours, and willing to travel if required
- Track record of being a fast learner as evidenced by job performance
- Good team player – the execution stage is crucial to the success of the project and it is essential to be able to contribute fully to the team effort
Experience:
- 8+ years’ experience in the latest technology, with good people management experience.
Educational Qualification:
- Nearly qualified / qualified Actuary from an accredited actuarial institute or professional body
- A numerical based degree or Post Graduate qualification
- Good technical understanding of various tools and techniques used e.g. Python, Workflow Management/Robotic Process Automation (RPA) and Business Intelligence (visualisation) tools
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.