Assistant Vice President Enterprise Security (Security Operations Tooling)

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

• Oversee scheduled reports of log source health.
• Document security deliverables/components according to standards as required, including the update of processes and procedures as necessary.
• Contribute to process improvement initiatives including improving service and cost effectiveness.
• Achieve best practice for Infrastructure Services to ensure Infrastructure and support deliverables/ components are secured in a manner consistent with PGDS UK Security Policy and PGDS UK strategy.
• Creation and production of MI to clearly and effectively demonstrate the adherence to key controls under your responsibility, the security risk/stability profile of the portfolio of Security toolsets under SecOps management 

Additional Responsibilities:

• Provide security advice and guidance to peers, other PGDS UK domains, and customers as required, including training where necessary.
• Ensure Security Operations portfolio of products it leverages to run the function are operational and health checked on an on-going basis in line with agreed KPI’s.
• Act as the focal point of contact for Toolset Support to investigate and remediate activities where required, and communicate findings to the wider business and stakeholders 
• Be a subject matter expert and maintain and adhere SOC  controls in line with industry good practice and M&G Plc risk appetite 
• Ensure Security Operations controls are operated effectively in line with control landscape  
• Support the creation of, and production of MI to provide management with an understanding of how effective the health and resilience of the Security Toolset Ecosystem.  
• Working collaboratively with SOC Leadership to support Technology Group Risk and Control in responding to and engaging with internal and external auditors  
• Build strong relationships with the rest of the cyber security team and the wider business to collaborate on initiatives
• Engage with key business stakeholders internally and with outsourcers, to ensure consistent delivery of services as well as adoption of Security Operations services into their systems. 
   

Knowledge, Skills & Experience

• Minimum of 8+ years working within IT Security supporting Security Toolsets. Ideally focussing on Security Operations and in a mid to large scale enterprise.
• Good people Management experience to Lead and work with a team.
• Experience in supporting monitoring technologies in the Cloud
• Exposure to continuous integration/ continuous development related systems and techniques (e.g. Azure DevOps (VSTS) / Jenkins)
• Good verbal and written communication skills.
• Excellent analytical skills and attention to detail.
• Ability to interact with customer and technical team members
• Proven skills in problem diagnosis and resolution within the technical/operational environment.
• Experience in Service management tools and the end to end ITIL model
• Proficiency in tools like: Sentinel, MDE, Defender XDR and Azure DevOps
• Desirable Skills: Cortex XDR, Akamai, Logstash, Cofense, Canary, Encase and OCI Security

Relevant Qualifications

• A degree in Computer Science, Information Security, or a related field. A master’s degree is a plus.
• Professional certifications such as CISSP, CISM, AZ 500, AZ900 or similar are preferred.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.