About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.ASSISTANT RETAIL MANAGER – BUSINESS & LOGISTICS
Four Seasons Resort Hualālai is seeking a skilled and detail‑driven Assistant Retail Manager – Business & Logistics to join our award‑winning Retail team. This role supports the heartbeat of our retail operations ensuring inventory accuracy, smooth vendor and accounting processes, and exceptional back‑of‑house organization that keeps our luxury boutiques performing at the highest level. If you thrive in a collaborative environment, love improving processes, and excel at creating operational excellence behind the scenes, we’d love to meet you.
WHAT YOU’LL DO
Oversee accurate receipt, processing, and distribution of all merchandise and supplies across retail locations.
Maintain organized inventory flow and support operational alignment with Buyers, Vendors, and Accounting teams.
Submit, track, and reconcile purchase orders and invoices.
Process supplier setups, wire requests, and payment documentation to ensure timely and accurate financial transactions.
Maintain precise inventory control records for all retail outlets.
Generate and submit all required month‑end inventory and accounting reports in alignment with financial standards.
Supervise, hire, train, evaluate, and discipline a team of two or more employees.
Provide ongoing coaching, set performance expectations, and promote a positive work environment.
Exercise independent judgment in making workflow, prioritization, and problem‑solving decisions.
Resolve vendor issues, workflow challenges, and discrepancies proactively.
Identify, recommend, and implement process improvements to enhance operational efficiency.
Safeguard confidential and sensitive financial and business information.
Ensure all actions comply with audit standards, financial controls, and Four Seasons operating procedures.
Support physical inventory planning, execution, and reconciliation.
Assist store teams as needed to maintain operational continuity.
WHAT TO BRING
3–5 years of experience in retail receiving, inventory management, or a related field.
Strong understanding of retail business operations, supply chain, and standard accounting practices.
Exceptional attention to detail and organizational skills.
Ability to multitask, problem‑solve, and remain composed under pressure.
Strong computer proficiency and comfort navigating inventory and accounting systems.
Collaborative communication style and ability to build positive cross‑department relationships.
Experience leading or coaching a team preferred.
JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:
Salary Range: $60,000 – $70,000
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs
Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:
Facebook: https://www.facebook.com/FourSeasonsResortHualalai
Instagram: https://www.instagram.com/fshualalai/
Twitter: https://twitter.com/FSHualalai
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf