[What the role is]
Tenancy management - attend to tenant's feedback/appeal/monitor rental payment and arrears
[What you will be working on]
- Serve as Account Manager for a designated portfolio of commercial tenants.
- Develop and maintain strong relationships with tenants through proactive engagement and effective feedback management.
- Lead the formulation, review and enhancement of leasing policies and processes to optimise operational efficiency and tenant experience.
- Conduct in-depth analysis of tenants' requirements, including space utilisation patterns, rental assistance needs and commercial considerations, to provide tailored solutions.
- Implement and manage arrears collection for the portfolio, ensuring timely rental payments and minimising defaults.
- Lead negotiations for tenancy renewals with existing tenants, securing optimal terms while maintaining positive relationships.
[What we are looking for]
- Relevant working experience in the real estate industry is preferred. Fresh graduates with strong potential are welcome to apply.
- Strong interpersonal and communication skills, with demonstrated ability to write professionally and engage effectively with stakeholders
- Self-motivated individual with the ability to work independently and adapt quickly in a fast-paced environment
- Good knowledge of real estate and facilities management practices will be an advantage