Assistant General Manager- Food

Assistant General Manager- Food

Department: Department of Veterans Affairs

Location(s): Miami, Florida

Salary Range: $67416 - $67416 Per Year

Job Summary: Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career! With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic Assistant General Manager for our Miami, FL VA Medical Center Canteen. Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.

Major Duties:

• Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center. Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team. Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors. Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards. Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards. Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability. Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales. Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.

Qualifications: Minimum of 1-2 years of direct food service and/or retail management experience. Proven track record of building sales, increasing profits, and developing staff. Hands-on leadership style with a strong emphasis on customer service and hospitality. Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems. ServSafe certification required (or must be obtained within 90 days of hire). A current, valid REAL ID is required to work with the Veterans Canteen Service. Please note: Resumes cannot exceed over 2 pages in length, or they will be disqualified.

How to Apply: All applicants are encouraged to apply online. All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 3/9/26 to receive consideration. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account, or your application will be incomplete.

Application Deadline: 2026-03-09