Asset Recovery Representative - Albuquerque, NM / West Texas

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Are you ready to be part of a team that values safety, continuous improvement, quality, and employee well-being? CHEP is looking for a motivated Asset Recovery Rep. to join our team in Albuquerque, NM / West Texas.

Key Responsibilities May Include:

• Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
• Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
• Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
• Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
• Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
• Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
• Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
• Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.

CHEP is seeking a motivated Asset Recovery Representative to manage all locations within an assigned territory that do not have a commercial agreement with CHEP. Our Asset Recovery teams hold a critical role in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations.

You will serve as the primary point of contact for existing and new locations, work closely with internal teams, and leverage company tools to track and recover CHEP pallets.

Requirements:

• Candidate must be willing and able to lift 65lbs regularly

• Candidate must have a clean motor vehicle driving record

• Candidate must be able to obtain a DOT Medical card with no restrictions

• Bilingual (English/Spanish)

• Minimum 2 years route sales and or customer service

• Prior workplace field experience in Operations, Sales, or Customer Service

• Excellent selling and interpersonal skills

• Personal computer skills with an emphasis on Microsoft Excel and Word

• Capable of maintaining and organizing a home office

• Ability to manage funds pertaining to business expenses

• Possess time management skills

• Decipher data to proactively determine recoveries, transactional errors, and new opportunities

What we Offer:  

• Competitive Pay w/ Shift Differential 

• Benefits Day 1!  

• 401K w/ company match (up to 4%) 

• FREE company-paid vision, short-term disability, and life insurance!! 

• FREE company-provided PPE and safety equipment 

• Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE! 

Remote Type

Fully Remote

Skills to succeed in the role

Active Listening, Adaptability, Computer Literacy, Data Analysis, Data Literacy, Decision Making, Delegation, Empathy, Experimentation, Financial Literacy, Mechanical Literacy, Mentorship, Numeracy, Storytelling, Strategic Thinking, Taking Ownership, Teamwork, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.