Asset Officer

• Permanent Full Time| 35 hours/week
• Location: Coffs Harbour, NSW
• Salary: $85K + Super + NFP Salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.

Your Opportunity

Are you passionate about supporting vulnerable individuals and families to achieve housing stability and build better lives? We are seeking a committed and experienced Housing Officer to join our team and make a tangible impact through the delivery of high-quality tenancy and property management services.

As an Asset Officer, you will be responsible for delivering comprehensive maintenance management services to tenants across our housing programs. This includes ensuring regular and emergency maintenance are kept up to date and tenants are well informed and supported in their requests. You will also play a key role in building strong relationships with tenants, service providers, and internal teams to support holistic and client-focused outcomes.

Your key responsibilities will be to:

• Identify our tenant’s maintenance need, determine the priority, and communicate expectations to all parties.
• Provide supervision and coordination of site contractors.
• Undertake building/property maintenance tasks including inspections, scoping, quality audits as necessary and in a timely manner. Such tasks may be routine or planned and/or reactive.    
• Ensuring maintenance invoicing and reporting are regularly completed and deadlines achieved.
• Ensure maintenance work undertaken is compliant with corporate standards, relevant legislation, Australian standards and Workplace Health and Safety.

Requirements for Success

• Minimum 2-year experience in a similar role.
• Experience in contractor and stakeholder management.
• Knowledge & application of relevant legislation requirements, codes & standards that relate to buildings, workplace health and safety.
• Experience in managing site maintenance budgets, work orders and requisitions.
• Previous experience working on a CMMS (Computerised maintenance management system), MS Office programs including Excel.
• Ability to work effectively within a team environment.
• Ability to work cooperatively with tenants and within a community.
• Ability to complete property site inspection visits and assess maintenance works for compliance against quality expectations and specifications.
• Current drivers’ licence.

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks, and WWCC.  

Your benefits  

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay) 
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

How to apply   

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you