Requisition #: 1485
Job Title: ASI/ORDERS/NETCOP MANAGER – ASSOCIATE
Employment Type: Regular
Work Schedule: Full Time
Location: Fort Huachuca, Arizona
Clearance Level: Secret Clearance
Agile Defense is seeking a Situational Awareness Cell ASI & Orders Processor to join our team. The work location will be Fort Huachuca, AZ. This position requires an active secret clearance or the ability to obtain a secret clearance. This position will support the Global Cyber Center (GCC), which provides cutting-edge technology in an enterprise-level environment.
SUMMARY
ESSENTIAL JOB DUTIES
· Manage Authorized Service Interruption (ASI) records for DoWIN-A networks in the Network Common Operational Picture (NETCOP) ASI management system from initiation to completion
· Develop and disseminate detailed reports associated with potential outages or degradations of DoWIN-A services
· Interface with internal and external stakeholders to facilitate the collection of information required to effectively document and assess the potential impact of ASIs on DoWIN-A networks
· Resolve record-related deficiencies and ensure adherence to organizational quality standards
· Create non-disruption documentation and distribute to relevant parties, ensuring deconfliction actions are taken when necessary
· Monitor various communication mediums and respond promptly
· Participate in internal and external meetings and briefings with senior-level government leadership as an ASI authority
· Participate in training and retraining new ASI Processors
Orders Management
· Create, modify, and assign internal tasking orders (ITOs) to appropriate internal teams in the ITO Tracker Orders management system for GCC-tasked Army Orders and Request for Change (RFCs)
· Conduct follow-ups with appropriate internal and external stakeholders to facilitate the collection of information required to effectively report progress concerning tasked Orders and RFCs
· Provide detailed and accurate situational awareness reporting to senior-level government leadership related to tasking progress and completion
· Create Network Bulletin documentation and distribute to relevant internal and external parties
· Manage the addition and removal of personnel in the ITO Tracker Orders management system
· Monitor various communication mediums and respond promptly
· Participate in internal and external meetings and briefings with senior-level government leadership as an Orders and RFC authority
· Participate in training and retraining new Orders Processors
QUALIFICATIONS
· Active in scope Secret Clearance
· Strong verbal and written communication skills
· Excellent people and phone skills
· Ability to prioritize and multi-task
· Experience with Microsoft Office products
· Positive, focused, and engaging team player is a must
· Must be highly organized and adaptive to change
· Understanding of the Army missions and how IT contributes to the delivery of products or services supporting those missions
· Ability to interact professionally with all levels of Army customers/organizations (verbal and written)
· Must possess basic overall IT knowledge
PREFERRED QUALIFICATIONS
· Strong interpersonal and presentation skills for interacting with senior-level government personnel
· Possesses analytical and problem-solving skills for making the appropriate decisions
· Must be motivated, adaptable, and able to produce quality results in an evolving environment
· Excellent organizational and follow-up skills with strong attention to detail
· Advanced skills in creating and editing documentation in Microsoft Word, Excel, and Power Point
· Ability to work in a team environment
· Ability to remain calm under pressure
Education, Background, and Years of Experience
· AA/AS + 1 year experience
· Active secret clearance or the ability to obtain one
· Significant experience with Microsoft Office products (Word, Excel, Outlook, Power Point)
· Type a minimum of 40 WPM
DOD 8140 Code 011 – Non-Cyber Workforce