At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide the vital communications for mission critical applications in the harshest environments from underground tunnels to high altitude balloons.
Silvus StreamCaster® radios are being rapidly adopted by customers all over the world ranging from the U.S Departments of Defense, to International, Federal, State and Local Law Enforcement agencies, all the way to the Super Bowl, Grammys and industry-leading drone, robot, and other unmanned systems manufacturers.
Wouldn’t you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”?
Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can provide a rewarding opportunity that creates a pathway to a fulfilling career.
THE OPPORTUNITY
Silvus is seeking an Applications Engineer within the customer-facing Sales Engineering team to conduct a wide range of technical activities relating to applications/solutions engineering and customer and sales support. In this role, you will work closely with customers and the Sales team to drive product development and be a key component in enabling the development of cutting-edge systems and technologies.
The Applications Engineer will be expected to help define and test new products and features, assist customers and the sales team with their technical support requests, perform technical analysis and systems integration duties, and engineer complete solutions to complex problems. You will work closely with internal engineering teams and provide in-person support with up to 25% travel, both domestic and international.
This position is on a hybrid schedule; a minimum of 3 days onsite per week is expected. On-site days are Mondays, Wednesdays, and Thursdays. The location for this role is Silvus Technologies’ HQ in the heart of West Los Angeles, CA.
The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion.
ROLE AND RESPONSIBILITIES
Design and test complete solutions that solve unique technical problems.
Define new products and features to fill gaps and perform product evaluations and field trials for new product features and accessories.
Provide comprehensive support to customers and the sales team through troubleshooting, system integration engineering, product recommendations, and technical analysis via phone, online, and in person.
Work individually and with Engineering teams to support these requests via in-house or field testing and validation.
Test and harden existing features through firmware and hardware changes in realistic applications.
Support the Sales Engineering team by helping prepare for demos, training, testing, or recreating bugs and issues they see in the field.
Create and maintain customer-facing documents and content including manuals, guides, videos, application notes, etc. to support customers and sales more efficiently.
Oversee and assist the RMA and Loaner teams by providing guidance, equipment recommendations, and vetting customer requests.
Travel requirements – Up to 25% travel to provide in-person engineering support to customers and the sales team, including demos, troubleshooting, system integration, and training.
REQUIRED QUALIFICATIONS
Bachelor of Science in Electrical Engineering, Engineering Technology, or related technical field.
Proficiency in instruments such as spectrum analyzers, multimeters, signal generators, and other RF and data network test equipment and testing.
Must possess an ability to work independently, take initiative, multitask, and effectively interact with cross-functional teams and customers.
Strong verbal and written communication skills are a must to effectively communicate with customers and internally across the entire organization.
Excellent organizational skills and attentiveness to details.
Proficiency with PC office applications and mobile devices.
Excellent organization skills and attention to detail.
Ability to lift up to 50 lbs.
Willingness to travel and work at customer sites.
NOTE - Must be a U.S. Citizen due to clients under U.S. government contracts.
Employment is contingent upon the successful clearance of a background check.
PREFERRED KNOWLEDGE SKILLS AND ABILITIES
Proficiency with TCP/IP protocol and networking.
Experience with operating and testing IP radios/modems.
Knowledge of wireless communication systems, RF signal propagation, and digital communication technologies.
Experience in testing embedded radio communication systems.
Familiarity with Linux.
Proficiency with programming languages such as Python or C/C++.
COMPENSATION
The pay range is NOT a guarantee. It is based on market research and peer data, and will vary depending on the candidate’s experience and qualifications.
CA Pay Range
$70,000 - $90,000 USD
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.