Applications Analyst/Epic HB Resolute

If you are an existing employee of South Shore Health then please apply through the internal career site.

R-22477

Facility:

LOC0014 - 549 Columbian Street549 Columbian Street Weymouth, MA 02190

SHS IT Revenue Cycle

Full time

40

Day (United States of America)

South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking an experienced Epic HB Resolute Applications Analyst to join our IS team.

Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Resolute applications functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remote.

 

Compensation Pay Range:

$87,000.00 - $127,000.00

 

Responsibilities:
Develop workflows, system configurations, change documentation, and training staff on Epic Resolute and Claims applications functionality

Analyze procedures and problems within manual/automated health care systems; report findings and when applicable and recommends options for resolutions

Formulate system scope and objectives

Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation 

Provide ongoing support and participate in on-call coverage as assigned
 

Skills & Abilities

Excellent written, verbal, and interpersonal communication skills

Ability to use standard flowcharting tools and techniques to create and maintain business process and functional flow charts

Proficient knowledge of web-based technologies, processes, and analytics

Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)

Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards

Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards

Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists

Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers

Basic knowledge of standardized improvement methodologies

Proficiency in Microsoft Office including Word, Excel, Power Point, Visio required

Qualifications

Bachelors degree in Computer Science or related field preferred

2+ years of directly-related business applications experience

Experience building and maintaining hospital and professional contracts via Epic’s (or other EHR) Contract Maintenance software preferred.

Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills

Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications

Analytical and technical skills necessary to apply computer technology to resolve problems and/or increase operational efficiency of data processing systems

IT or operational experience in one or more of the following areas is a plus: Coding, Charge Router,

Hospital & Professional billing, and Claims and Remittance

Demonstrates knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists

Proficiency or certification in Epic HB or PB applications.

Monday - Friday 8am - 5pm