Location: Milano
About us:
Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.
What you’ll do:
Join the Anti-Fraud Team, specifically within Operations Management, reporting directly to the Anti-Fraud Senior Manager.
You will have the opportunity to be involved in the following activities: identifying suspicious transactions and fraudulent behavior reported through system alerts, customer service, or other sources; overseeing the correct use of customers' gaming accounts in relation to payment transactions and bonus usage (e.g., identifying bonus abusers); preventing, anticipating, and monitoring potential abuses aimed at taking advantage of bonuses and various types of fraud; collaborating, when required, with customer service and other relevant teams within the scope of your activities.
What you’ll bring:
Proven experience in the online gambling market.
A degree in Economics (preferred) or a relevant diploma.
A result-oriented mindset, with strong understanding of customer needs and a data-driven approach to problem solving;
Proficiency in Microsoft Office, particularly Excel and PowerPoint.
Solid knowledge of digital experience insight tools.
Proficiency in both English and Italian, spoken and written.
Why choose us:
A dynamic environment within the world’s largest online gaming group.
Opportunities for learning, growth and cross-country collaboration.
Meal allowance.
Supplemental Health Insurance.
Choose us also for:
An inclusive work culture and access to our Diversity & Inclusion initiatives.
Well-Being Support: meditation courses, online medical services and counselling with certified coaches and psychologists.
Learning & Development: training platforms, workshops, conferences, and our Flexi Learning program (4 hours per month dedicated to learning).
Parental Leave Packages offering additional financial and practical support.
Volunteering during working hours.
Much more about us:
Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside.
Reviews and comments from our Glassdoor and Indeed pages. Put yours!
Equal Opportunity
Flutter SEA is an Equal Opportunity Organization. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression.