Analyst, Customer Service

Date Posted:

2026-03-02

Country:

Philippines

Location:

PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4

Position Role Type:

Onsite

Job Posting Title

Customer Service, Analyst

Job Description

• Job Description:

  Provide support to Sales Team.

  Provide appropriate information to customers

  Documents customer needs.

  Ensure requirements are met.

  Effective handling of complaints.

  Account management – handling of quotes, order entry & maintenance.

  Expedite customer requests – resolves issues.

  Handles spares, warranty issues and customer returns.

  Assist credit controllers for overdue invoices.

   

• Qualifications:

  Bachelors degree or 6 years of relevant work experience performing Customer Service in an aerospace/automotive/electronics/manufacturing.

  Has experience in Microsoft Applications

  Working knowledge with VBA is an advantage but not required

  Working knowledge with SAP is an advantage.

  ESL Certificate is an advantage but not required.

  Effective in written & oral communication.

   

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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