AI Engineer - Intelligent Automation

Making a difference isn’t just our purpose, it’s what motivates our people every day. For us, work is not about ticking a box. It’s about knowing that it matters. We make a meaningful difference every day by making it easier for our customers to focus on what matters in their lives.

MMS is embarking on a major multi‑year technology transformation, rebuilding the core digital foundations that power some of Australia’s most recognised employee benefits and salary packaging brands. We’re modernising our platforms end‑to‑end and shifting to cloud‑native, scalable, event‑driven architectures that will set the business up for the future.

As part of this journey, you’ll join a team designing and delivering modern distributed systems; re‑engineering legacy workloads into contemporary cloud patterns; and solving complex integration challenges across secure, highly available enterprise platforms. It’s an opportunity to help shape a flagship transformation and contribute to the building of solutions for millions of customers.

We’re looking for a talented AI Engineer to join our growing Intelligent Automation team. In this role, you’ll design, build, and support AI-driven automation solutions that transform how our business, our people and customers communicate and operate.

Here’s how you will make a difference in this role… 

This is a hands-on role where you’ll combine business analysis, AI prompt engineering, and automation development to deliver meaningful, scalable outcomes.

At MMS clear expectations help our people Be the Difference.  Your key responsibilities in this role will include: 

• Identify and design AI automation opportunities across the business
• Build and deploy solutions using LLMs, Azure AI tools and automation platforms
• Develop and optimise natural language prompts to maximise performance and minimise hallucinations
• Collaborate with stakeholders to map processes and deliver high-quality solutions
• Support and enhance existing automations, ensuring reliability and continuous improvement
• Troubleshoot issues and drive timely resolutions in production environments

To be considered for this role you will have: 

• Minimum 3 years experience developing automation solutions utilising Azure Document Intelligence, Microsoft Power Platform / Power Automate, or similar automation tools.
• Strong understanding of Large Language Models (LLMs) and their practical application
• Ability to translate business needs into technical solutions
• Excellent communication and documentation skills
• A structured, problem-solving mindset with attention to detail
• Relevant certification (e.g. Azure AI Engineer Associate) will be highly regarded, but not essential

What we can offer you:

·         Strong culture and the support of a values-based recognition program

·         Novated leasing benefits and discounts

·         12 weeks paid parental leave 

·         Comprehensive learning and development opportunities to support your career growth

·         Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

·         Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

·         Exempt Employee Share Plan

·         Volunteer leave & Career break

·         MMS Rewards program

 

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. 

·         We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

·         We value the skills and attributes veterans can bring to our organisation.

·         We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate.  All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at mmsgrouprecruitment@mmsg.com.au