Agentic Transformation Strategist

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are seeking a visionary, customer-centric Agentic Transformation Strategist to spearhead transformation within the Chief Customer Officer (CCO) organization, as a part of the groundbreaking CCO Transformation Office (What if).

This is a mission-critical role that will define, align, and revolutionize the CCO team's pitching and storytelling abilities, setting the gold standard and leading by example at high-stake customer engagements and events.

You will ignite customer imagination and transform the Agentforce vision into compelling realities through powerful narratives, cutting-edge industry transformation frameworks, and breakthrough demonstrations.

As Salesforce pioneers the revolutionary AI + Data + CRM era, this role will lead the charge in inspiring French customers to embrace their agentic enterprise future.

What We Offer

• A key role in the company’s agentic transformation agenda, leveraging Data Cloud and Agentforce

• The opportunity to influence account strategy and shape customer transformation programs

• A collaborative, fast-paced environment with both autonomy and high visibility

• Extensive public speaking opportunities and ability to coach CCO and Sales Leaders in France

• An innovative working space at the QUBE, collocated with the rest of the CCO Transformation team

• The ability to grow into expert roles in product adoption, communication or transformation

Responsibilities

• Design and continuously refine Agentforce narratives that translate the agentic vision into compelling, industry-specific customer transformation stories.

• Engage directly with a selection of strategic and Moonshot accounts to test, challenge, and co-build these narratives in real customer contexts.

• Participate in executive meetings, workshops, and QUBE sessions to inspire customers and help them project into their agentic enterprise future.

• Coach account teams (AEs, SEs, Industry Advisors) in high-stakes opportunities to strengthen storytelling, executive framing, and differentiation.

• Create high-impact customer-facing assets (discovery frameworks, value narratives, demo kits) in close collaboration with Innovative Assets Specialists.

• Represent the CCO Transformation Office in flagship customer and market events, delivering thought leadership on the Agentic Enterprise.

• Animate and elevate the internal storytelling culture through pitch reviews, best-practice sharing, and narrative enablement sessions.

• Maintain a tight feedback loop between customer reactions, deal outcomes, and the evolution of Salesforce’s agentic transformation narrative.

Experience & Skills

• 5+ years of experience in product management, sales or SE including heavy customer interaction

• Collaborative mindset with the ability to work cross-functionally (CCO teams, partners, marketing,...)

• Curiosity and strong knowledge for Agentforce, AI and Data Cloud, with a strong appetite to further learn across Salesforce products

• Excellent communication and storytelling skills, demonstrated at major events (e.g., World tour, Vivatech,...)

• Ability to manage multiple priorities, work under time pressure, and bring clarity to ambiguity

• Experience in a SaaS or customer-facing environment is a strong plus

Nous recherchons un Strategist Transformation Agentique, visionnaire et centré sur le client, pour piloter la transformation au sein de l'organisation du Chief Customer Officer (CCO), dans le cadre du CCO Transformation Office ("What If").

Ce rôle critique définira, alignera et révolutionnera les capacités de "pitch" et de storytelling de l'équipe CCO. Vous fixerez les standards d'excellence et montrerez la voie lors d'engagements clients et d'événements à enjeux élevés.

Votre mission : stimuler l'imagination des clients et transformer la vision Agentforce en réalités concrètes grâce à des récits puissants, des frameworks de transformation sectoriels de pointe et des démonstrations de rupture. Alors que Salesforce ouvre l'ère révolutionnaire IA + Data + CRM, ce rôle sera en première ligne pour inspirer nos clients français à embrasser leur futur d'entreprise agentique.

Ce que nous offrons

• Un rôle clé dans l'agenda de transformation agentique de l'entreprise, s'appuyant sur Data Cloud et Agentforce.

• L'opportunité d'influencer la stratégie des comptes et de façonner les programmes de transformation client.

• Un environnement collaboratif et dynamique alliant autonomie et forte visibilité.

• De nombreuses opportunités de prise de parole en public et la possibilité de coacher les leaders CCO et commerciaux en France.

• Un espace de travail innovant au QUBE, en collaboration directe avec le reste de l'équipe CCO Transformation.

• Une évolution possible vers des rôles d'experts en adoption produit, communication ou transformation.

Responsabilités

• Concevoir et affiner les récits Agentforce pour traduire la vision agentique en histoires de transformation sectorielles percutantes.

• S'engager directement auprès d'une sélection de comptes stratégiques et "Moonshot" pour tester, challenger et co-construire ces récits en conditions réelles.

• Participer aux réunions exécutives, ateliers et sessions au QUBE pour inspirer les clients et les aider à se projeter dans leur futur agentique.

• Coacher les équipes de compte (AE, SE, Industry Advisors) sur des opportunités à fort enjeu pour renforcer le storytelling, le cadrage exécutif et la différenciation.

• Créer des supports clients à fort impact (frameworks de découverte, récits de valeur, kits de démo) en étroite collaboration avec les spécialistes des actifs innovants.

• Représenter le CCO Transformation Office lors d'événements phares (clients et marché), en apportant un leadership d'opinion sur l'Entreprise Agentique.

• Animer et élever la culture du storytelling en interne via des revues de pitch, le partage de bonnes pratiques et des sessions d'enablement.

• Maintenir une boucle de feedback constante entre les réactions clients, les résultats des ventes et l'évolution du récit de transformation agentique de Salesforce.

Expérience et Compétences

• 5 ans et plus d'expérience en gestion de produit, vente ou avant-vente (SE), avec une forte interaction client.

• Esprit collaboratif avec une capacité à travailler de manière transversale (équipes CCO, partenaires, marketing, etc.).

• Curiosité et solide connaissance d'Agentforce, de l'IA et de Data Cloud, avec une forte appétence pour l'apprentissage continu de l'écosystème Salesforce.

• Excellentes capacités de communication et de storytelling, démontrées lors d'événements majeurs (ex: World Tour, Vivatech, etc.).

• Capacité à gérer des priorités multiples, à travailler sous pression et à apporter de la clarté dans l'ambiguïté.

• Une expérience dans le SaaS ou dans un environnement orienté client est un atout majeur.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

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