After Sales Management Officer

Become a part of Thailand’s no.1 Boardband Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Nonthaburi

Job Summary

Coordinate and support technicians, track onsite issues, manage re-appointments, liaise with call center, and support customer broadband service requests.

Job Description

1. Follow up technician for appointment on-time perfromance
2. Solution support technician with problem onsite and technical reject tracking
3. Coordinate with technician for re-appointment slot ticket after confirmation with customer
4. Coordinate with call center for customer service request ticket
5. Customer support and confirmation broadband service request

Qualifications
1. Bachelor’s degree
2. Experience 0-2 years experience on  Broadband Internet, Telecommunication system
3. Soft skill on cumunication skill and service mind to support customer
4.Experience in service management or call center service support
5.Good team player with excellent interpersonal skills

Recruiter

Ajaree Kidsananon (อาจารี กฤษณานนท์), Pattharamon Khwanniam (ภัทรมน ขวัญเนียม)