Advisor - Academic & Resource

Job Category

Regular Management

FVTC Worksite

Oshkosh Riverside Campus

Hours Per Week

40

Note to internal applicants: Do not apply via this portal. Login to your Workday Account and Find Internal Career Opportunities through the Internal Portal.

Fox Valley Technical College celebrates diversity, supports equity and inclusiveness, and encourages individual expression in our workplace.

Job Description Summary

Lead efforts to provide quality academic advising, course planning, curriculum understanding, and success strategies to students across all programs of the college. Utilize campus technology (Workday, Perceptive Content, Cadence, Bookings, Blackboard, Transferology, Microsoft Office) to deliver expert content knowledge to students and be able to present options so that students can feel empowered to make decisions in their academic journey. Provide an equitable experience to all populations of students, including: traditional, nontraditional, at-risk, diverse socio-economic statuses, students of color, LGBTQIA+, and first-generation students.

Collaborate with other campus stakeholders to analyze data necessary for student retention, persistence, and completion. Identify barriers to student success and prescribe resources to overcome barriers on an administrative level, while advocating for the student voice in major college decisions. Facilitate the development of meaningful plans that are compatible with student academic, career, transfer, and life goals.

Job Description

Essential Functions and Responsibilities

The following duties are primarily performed and are essential for this position.  Employees are expected to be able to perform each of these job duties satisfactorily to be qualified for the position.  Other duties may be required and assigned.

• Manage a caseload and serve as main point of contact for up to 900 new and continuing students to provide expertise on program onboarding, curriculum, academic policies, and enrollment.
• Develop, coordinate, and lead New Student Registration (NSR) process for all incoming program students. This includes instructing students on important program information, curriculum, use of campus technology (FVTC Email, Blackboard, MyFVTC), and other FVTC resources.
• Analyze data and identify students at risk for persisting and completing their program. Contact and communicate with students who are at risk of not completing courses and/or programs.
• Provide proactive case management by program based on individual student needs and unique program specifications.
• Provide holistic academic advising experience based on National Academic Advising Association (NACADA) CAS Standards for academic and career advising.
• Address the needs of a diverse population of students by connecting with appropriate resources, including traditional, nontraditional, at-risk, diverse socio-economic statuses, students of color, queer, trans, gender-diverse, international, and first-generation students.
• Assess outcomes, quantify results, and analyze reports using software including but not limited to PeopleSoft/Workday, Perceptive Content, Cadence, Bookings, Blackboard, Transferology, and Microsoft Office.
• Utilize various software to maintain academic records, record notes, manage advising schedules, and deliver timely communication. This is including but not limited to: PeopleSoft/Workday, Perceptive Content, Cadence, Bookings, Blackboard, Transferology, and Microsoft Office.
• Collaborate with faculty and staff to implement data-informed strategies for student retention, persistence, and completion.
• Use proactive and developmental measures to address students by need.
• Create Master Advising Plans (MAPs) with students to show education as a big picture while addressing barriers to success and strategies to achieve academic success through graduation.
• Lead Early Academic Alert efforts to intervene with students who are at risk of non-completion.
• Execute regular communication plans with students to foster a working relationship between Advisor and student.
• Lead re-enrollment campaigns to increase retention rates, and in turn, increase enrollment for the college.
• Interpret FVTC academic policies and lay out options to students so that they can make informed decisions about their education. This includes academic and financial aid standing, assessment score requirements, progression policies, class overrides, grade policies, refund policy, emergency withdrawal policy, etc.
• Identify personal and academic barriers to student success. Help students explore options for overcoming anticipated barriers, including providing appropriate referrals to college and community resources. Educate students on how to use the appropriate resources to accomplish academic goals.
• Develop, coordinate, and lead Faculty Quality Assurance System (FQAS) workshops, educational programs, and engagement initiatives to support college-wide strategic goals.

Non-Essential Functions and Responsibilities

• Facilitate workgroups to continually improve and streamline division policies and procedures. (Communication, Policies & Procedures, Training & Development, Onboarding)
• Develop and manage federal and/or state grant activities for at risk students.
• Attend Advisory Committee meetings to learn about industry trends and provide feedback on student outcomes.
• Serve on cross-functional campus groups to support college’s strategic direction.
• Participate in college-sponsored events.

Minimum Qualifications

Education and/or Experience Requirements:

• Bachelor’s Degree in a related field (Psychology, Student Development, etc.) required, Master’s Degree preferred, AND
• A minimum of two years of recent, related experience which includes responsibility for working with students in providing advising and/or guidance in a college educational or transitional program, AND
• Demonstrated experience supporting and faculty and counselors in assisting students in developing personal plans (establish career, educational, and/or employment objectives and steps/services needed to accomplish), OR
• An equivalent combination of related education, training, and experience.
• Demonstrated experience with developing and using collaborative relationships and to identify and engage necessary resources to facilitate the accomplishment of work goals required. 
• Demonstrated experience in working with a diverse student body, staff and community.
• Ability to establish and maintain effective work relationships with staff and students.
• Knowledge and experience regarding the needs of students with multiple educational barriers is required.
• Ability to assess outcomes, quantify results, and prepare reports. 
• Experience with PeopleSoft/Workday Student Information Systems and Microsoft Office is strongly preferred.

Essential Aptitude, Skills, Knowledge, and Personal Characteristics:

• Commitment to customer service, continuous improvement, student learning, and success.
• Demonstrated success record in team-based operations and management.
• Excellent leadership skills and the ability to foster a team environment.
• Demonstrated skill in cultural competence, communications, and supporting individuals with diverse backgrounds and identities.
• Adaptability and the ability to perform in a quickly changing environment.
• Ability to obtain information and identify key issues and relationships relevant to achieving goals and managing a course of action to accomplish the identified goals. 
• Demonstrated knowledge of developmental, academic, and career advising skills for liberal arts, technical, and/or occupational program students. 
• Demonstrated knowledge of transfer opportunities, program and degree requirements, certifications, admission/petitioning processes, and other pertinent information to deliver effective advising. 
• Effective communication and interpersonal skills with the ability to establish and maintain effective and cooperative working relationships with all individuals connected with the organization including students, staff, faculty, and the public. 
• Demonstrated skill in providing students with entrance and transition guidance and direction in an educational or transitional program. 
• Ability to work effectively with administrators, faculty, support staff, students, employers, and business/community leaders.

Work Environment

• Work will be completed in a hybrid environment, both in person and virtually.

Work environment may change based upon college needs.

Physical Requirements

• Sitting: This role requires extended periods of sitting while performing tasks and utilizing computer systems.
• Mobility: While much of the work is desk-based, occasional mobility may be necessary for attending meetings, office tours, or events within the workplace.
• Fine Motor Skills: This role may need precise hand movements or manual dexterity for activities such as writing on a whiteboard, demonstrating experiments, or using instructional technology like computers.
• Repetitive Motions: Capacity to perform repetitive motions, such as typing, without discomfort or injury.
• Communication: Clear verbal and written communication skills are essential for interacting with employees, candidates, and stakeholders, both in-person and through electronic means.
• Travel:  Instructor position may require off-site teaching, fieldwork, or travel for professional development. 
• Other: Depending on the specific requirements of the instructional role (e.g., teaching specialized physical education courses, conducting outdoor education), additional physical requirements may need to be specified.

EOE/ADA Statement

Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE).  In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time.  The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change

Additional Information

Starting Range: $57,100 - $67,200 annually.
Pay is based on a multitude of factors, including experience, qualifications, education, relevant certifications, internal equity, and market data.  
Note: Internal applicants' wage will be based upon the applicable compensation guidelines. 

At Fox Valley Technical College, we recognize employees as key contributors to our mission and are committed to fostering a culture of fairness, transparency, and excellence. Our total rewards philosophy ensures equitable compensation and benefits, supporting a highly engaged workforce. Our comprehensive benefits package includes medical, dental, and vision insurance, along with retirement contributions to the Wisconsin Retirement System and 403(b)/457 plan options. Employees enjoy paid time off, sick leave, holidays, bereavement leave, and recess periods. We offer life and disability insurance, with options for additional coverage. Work-life balance is supported through flexible schedules or remote work options (for some positions) and wellbeing programs. Professional development opportunities include training, certifications, and tuition reimbursement. Additional perks at the Appleton Main Campus include an onsite health and wellbeing clinic, dental clinic, fitness center, Parent/Child Center (onsite child care), library, café, printing services, Trilogy Salon & Spa, and more.

Fox Valley Technical College is an Equal Opportunity/Affirmative Action institution, providing equal opportunity to all persons, including members of underrepresented racial and ethnic backgrounds, females, veterans and individuals of all abilities.
For questions regarding the College’s nondiscrimination policy, contact: Rayon Brown - rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires - daniel.squires3328@fvtc.edu (Disability related discrimination).