OREGON

Adult Protective Service Specialist

Klamath Falls | DHS | Timbermill Drive Full time

Initial Posting Date:

11/17/2025

Application Deadline:

11/24/2025

Agency:

Department of Human Services

Salary Range:

$4,746 - $6,943

Position Type:

Employee

Position Title:

Adult Protective Service Specialist

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!  Would you like the opportunity to serve the aging community with unwavering compassion, dignity, and respect. We are committed to supporting older adults in living meaningful, independent, and connected lives by approaching every investigation with empathy, integrity, and a commitment to preserving independence and quality of life.

Summary of Duties

Adult Protective Service Specialist (APSS) have the responsibility to provide protective services to older adults and to adults with physical disabilities whose situation is within Aging and People with disabilities jurisdiction to investigate.   APSS will be responsible for conducting intakes of abuse as indicated by Oregon Administrative Rule, 411-020, completing investigations and risk management, provide prevention, protection, and intervention for older adults and adults with physical disabilities who are unable to protect themselves from abuse and self-neglect.

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

A Bachelor's Degree in the human, social, behavioral or criminal sciences and two years human service, law enforcement or investigative experience;

OR,

an Associate's Degree in the human, social, behavioral or criminal sciences and four years human service, law enforcement or investigative experience.


Three years professional level experience related to the position may substitute for the Bachelor's degree; 18 months for an Associates.

Essential Attributes

We are looking for candidates with:

  • Experience navigating multiple forms of technology and being able to navigate & enter information into multiple databases at once

  • Experience interviewing and gathering information objectively and questioning assumptions

  • Experience investigating and being able to write factual reports based on information gathered

  • Experience engaging with families under challenging and time-sensitive circumstances.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

  • Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. If applicable, please clearly indicate if a degree has been completed when providing education history.  Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

  • The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

  • The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

May be subjected to verbal abuse and assaultive threats made by angry and hostile individuals. This position will usually work a standard work week. There may be some irregular hours due to consumer needs or case responses per policy. Occasional subpoenas and court requirements can be required on short notice. Must be able to drive to and meet individuals in their own homes, other community settings, nursing homes, hospitals, or other care settings. Requires some out of town or overnight travel for training and working out-of-town cases. In rural areas, some travel may be a daily requirement. May involve driving in inclement conditions. Potential exposure to illness and disease through direct contact with clients. May be exposed to unsanitary conditions. Work closely with individuals who may have difficulty receiving, processing or verbalizing information necessary to make informed choices and decisions.

Background Checks and Requirements

  • If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

  • The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

Employment Preference

Veterans’ preference:

General Information

  • This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

  • This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.