Administrator, Private Banking Operations

Client Onboarding & Account Lifecycle Management

• Set up and verify new client accounts, ensuring completeness of documentation and adherence to internal/external requirements.
• Maintain and update client static data throughout the account lifecycle, including handling client initiated changes, regulatory update, ownership amendments, and account closure.
• Generate and manage client correspondences (welcome letter, update notification, closure letters etc.
• Perform name screening, bankruptcy checks, enforcement agency checks, and other mandatory verification obligations.

Document Management & Record Keeping

• Scan, index and maintain client records in archive management system in accordance with Bank policies.
• Support periodic audit, compliance, and regulatory checks by ensuring accurate and timely retrieval of required documents.

Securities & Asset Maintenance

• Maintain asset data including creation and updates of securities based on market information (bond ratings, product risk levels, pricing sources etc)
• Manage pricing activities such as daily valuation, variance checks, back dated price adjustment, and price validation.
• Maintain fee schedules, FX/interest rate setups, and static data for custodians, markets, and counterparty profiles.

Trade & Settlement Processing

• Process securities and derivatives settlements across equities, fixed income, ETFs, structured notes, corporate actions and mutual funds.
• Ensure all settlements instruction, pricing, and static data align with market rules and regulatory requirements.
• Handle trailer fees, fund rebates, and statements received from internal and external stakeholders.

Control, Risk Management & Service Delivery

• Ensure all processes comply with SLAs, internal policies, and risk control, with timely escalation of exception or discrepancies.
• Support end to end checks including audit confirmation request, product creation reviews and transaction verification.
• Manage client queries and internal stakeholder requests within stipulated turnaround times.

Risk Awareness and Escalation

• Adherence to all control points in place
• Ensure all queries are addressed promptly and accurately.
• Weekly and monthly pricing investigation and escalation.
• Demonstrate clear understanding and adherence to WM escalation protocol.

Change Management & Transformation

• Review process flows and initiate process improvements via change requests, defects
• Participate in projects, strategic initiatives and testing

Professionalism and Growth

• Demonstrate clear understanding and apply the RBC Values, cultures and leadership model in all daily dealings
• Active enrollment in courses offered by Learning & Development team and to apply knowledge gained in day to day processing

Provide relief support and other duties assigned and cross train on all functions performed with the team and across department

Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYAPutrajayaMalaysia40Full timeWEALTH MANAGEMENTContract (Fixed Term)2026-01-162026-02-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.