ADMINISTRATIVE SUPPORT ASSISTANT, NF-0303-03

ADMINISTRATIVE SUPPORT ASSISTANT, NF-0303-03

Department: Department of the Navy

Location(s): Jacksonville, North Carolina

Salary Range: $17.74 - $17.74 Per Hour

Job Summary: Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major Duties:

• What to expect Under the direction of the Exceptional Family Member Program Manager, coordinates and performs a wide variety of responsible administrative functions in support of the Exceptional Family Member Program (EFMP). Collaborates with the EFMP Manager to develop internal procedures and work methods affecting administrative management operations. Ensures compliance by managers and supervisors by reviewing and revising studies, reports, correspondence for accuracy and format. Enforces and trains employees on proper naval correspondence rules and correct grammar, spelling, capitalization and punctuation. Receives telephone calls, visitors, complaints and outside contacts and directs them to appropriate contacts when necessary. May perform support functions such as gathering statistical data; drafting reports; submitting work tickets and addressing safety concerns; submitting marketing requests, as needed; maintaining the stock of office supplies; making arrangements for special events. Delivers exceptional customer service with a focus on understanding and meeting customer needs, ensuring professional and courteous experience. Handles sensitive information that is proprietary, privileged, confidential or otherwise legally exempt from disclosure. This is a white-collar position where occasional lifting up to 20 lbs. may be required. Performs other related duties as assigned.

Qualifications: What are we looking for? Three years' experience demonstrating broad knowledge of related administrative practices and principles. Proficiency with computer software, associated peripheral equipment and applications involving word processing, email communication, database management desktop publishing, and internet navigation. Skill to organize and coordinate multiple high visibility projects simultaneously Skill to prepare documentation and presentations in proper format in accordance with naval correspondence rules of grammar and punctuation. Ability to deal with employees at various levels in the organization and to represent the division with customers external to the organization.

How to Apply: STEP 1 - Qualify with Application and/or Resume. You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed. Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy). STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=75763&PostingSeq=1/ STEP 3 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=75763&PostingSeq=1/. STEP 4 - Employment Preferences, may be requested for positions graded NF-3 and below, Crafts and Trades (NA, NL, & NS), and Child & Youth (CY) positions. If you are using an employment preference, please use this chart below to ensure your application includes the correct required documents to verify eligibility. PREFERENCE REQUIRED DOCUMENTS Military Spouses 1. Furnish a copy of the PCS order identifying a dependents-authorized move and the sponsor's reporting date to the new duty location. 2. Submit a current application or resume. 3. For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility. Veterans Copy of DD214 citing general or honorable discharge. Persons with Disabilities Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits. Spouses of relocating active-duty military members applying through Military Spouse Preference Program must upload all documents listed above. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until declination or acceptance of a regular Full-Time or Part-Time position. Spousal Preference may only be utilized once for each permanent relocation. As applicable, upload all required documents above to your profile under "My Job Applications" in the MCCS Careers application portal https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=75763&PostingSeq=1/. STEP 5 - If applicable, upload a copy of your Transition Assistance form and copy of ID card with "TA" stamped on front of card as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=75763&PostingSeq=1/. Transition Assistance Program: (May be requested for positions graded NF-3 below or equivalent) Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload all documents listed above in Step 5. STEP 6 - Before you press "Submit Application", be sure all requested documents have been attached or uploaded. It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Application Deadline: 2026-01-20