Administrative Assistant 3

Become a part of our caring community and help us put health first
 

The Administrative Assistant 3 follows established procedures and guidelines to provide timely and effective secretarial support to an office, business unit, department, or other organization. Answers telephones, screens calls, and takes messages so callers/visitors are attended to promptly, courteously, and accurately. The Administrative Assistant 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.

The Administrative Assistant 3 must be a self‑starter who identifies requirements, anticipates requests, and takes initiative to mitigate needs. This role transcribes, types, formats, and proofreads a variety of materials (e.g., correspondence, meeting minutes, reports, presentations) using Microsoft programs. The position builds and manages relationships across Humana in support of departmental objectives and the broader team. Work typically involves semi‑routine assignments.

The Administrative Assistant 3 coordinates internal and external meetings, including scheduling, arranging travel for attendees, and ensuring necessary meeting amenities are available. This role manages the appointments and schedules of applicable staff and completes expense reconciliation accurately and in a timely manner for the leaders supported.

Decisions typically focus on interpreting area/department policy and determining appropriate methods for completing assignments. Work is performed within defined parameters to identify expectations and quality standards, while allowing some latitude in prioritization and timing. The role operates under minimal direction and follows standard policies and practices, with some opportunity for interpretation, deviation, and independent discretion.

Responsibilities also include management, prioritization, and completion of tasks for executives and their organizational needs. The role additionally supports basic network management tasks (e.g., maintaining shared drives, coordinating access needs, and ensuring functional connectivity for meetings and collaboration). This role is also responsible for maintaining and updating CRM tools, with a preference for experience in Salesforce, to support departmental tracking, reporting, and stakeholder management.

An Ideal Candidate Will Have the Following Skills:

• Calendar Management
• Initiative
• Problem Solving
• Office Administration
• Corporate Savviness
• Strong efficiency in scheduling and scheduling tools
• Multi‑tasking
• Strong written and verbal communication skills
• Basic network and systems coordination capabilities
• Ability to maintain and navigate CRM platforms (Salesforce preferred)

Use your skills to make an impact
 

Required Qualifications

• 5+ years of administrative experience directly supporting Senior Leadership
• Proven experience coordinating complex travel arrangements for senior leaders, including booking flights, accommodations, ground transportation, and managing itinerary changes
• Proficient in Microsoft Outlook, Word, and PowerPoint, including the full Office suite
• Demonstrated proficiency in navigating and utilizing multiple systems and software applications concurrently to efficiently manage tasks and workflows
• Demonstrates a high level of professionalism, including strong executive presence and polished corporate demeanor in all interactions with internal and external stakeholders
• Models confident, effective communication and consistently represent the organization’s values and standards
• Exhibits exceptional attention to detail, ensuring accuracy and thoroughness in all tasks and deliverables, and always maintains discretion and confidentiality
• Demonstrates the ability to balance multiple initiatives and effectively prioritize workload while remaining flexible to support urgent business needs, including availability during nights and weekends as required
• Experience with expense reports and reviewing financial documents to align with company policy

Preferred Qualifications

• Associates or Bachelor's Degree
• Salesforce experience
• Experience with CRM management or similar systems

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$53,100 - $72,500 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us
 

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.