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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Administration Assistant (Finance)
Full-Time | 38 Hours Per Week
Monday – Friday | 8:00am – 4:06pm
Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, Level 2.
The Brisbane Recovery Services Centre – Moonyah (Red Hill) provides an inpatient, medication-assisted withdrawal management/detoxification service for men and women aged 18+.
Why this role matters
The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.
The Role
We are seeking a values-driven and proactive Administration Assistant to support the efficient and effective delivery of administrative services within the Centre.
This position provides accounting and administrative support to the Business Administration Team Leader, enhancing services across the Centre and contributing to the mission of The Salvation Army.
You will also assist with relief reception, being the first point of contact when required for stakeholders seeking support—including individuals in distress—and will refer them to appropriate personnel or services as required.
Key Responsibilities
Administration
Perform general administrative and clerical duties, including data entry, general correspondence, processing of accounts payable invoices and reconciliation of accounts, receipting payments.
Liaise with internal and external stakeholders, in a professional manner.
Assisting participants who are on program with queries relating to fees, Centrelink, job providers.
Provide professional and friendly phone support, ensuring calls are directed and messages communicated promptly and accurately.
Promote a positive and professional environment for all individuals engaging with the organisation.
Ensure high-quality service delivery and demonstrate a commitment to continuous improvement and innovation.
Prepare documentation and complete data entry accurately and within required timeframes.
Maintain accessible, accurate, and well-organised filing systems.
Uphold confidentiality across all aspects of the role.
Provide relief reception support when required.
Apply a solid understanding of TSA policies and procedures relevant to the role.
Assist colleagues as needed, effectively prioritising tasks while maintaining confidentiality.
What You Will Bring
Certificate III or IV in Business (highly regarded).
Proficient in Microsoft Excel, Word and Outlook.
2–3+ years of experience as an accounts clerk or similar role, with the ability to work with some autonomy.
Experience within a community or not-for-profit organisation is highly desirable, as is knowledge of Centrelink and job provider procedures.
Commitment to The Salvation Army’s Organisational Code of Conduct, including an alcohol-, gambling-, and drug-free workplace.
At least two years in recovery (if applicable).
A current QLD Driver Licence.
Proof of eligibility to work in Australia.
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
For Permanent roles with a Social ABN
Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
Access to EAP and health & wellness initiatives incl Fitness Passport
Ongoing training and development opportunities that enhance on the job skills and proficiency.
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration