Admin & Helpdesk Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

ob Summary

We are seeking a dynamic Admin & Helpdesk Executive to support our commercial portfolio operations in Kolkata. The role involves providing comprehensive administrative support and helpdesk services to ensure smooth facility operations and excellent customer service delivery.

Key Responsibilities

• Handle tenant inquiries and complaints via phone, email, and in-person
• Log and track service requests in system
• Coordinate with maintenance team for repairs
• Maintain tenant records and databases
• Prepare daily/weekly reports
• Manage visitor registration and access control
• Handle correspondence and documentation
• Support property management team with administrative tasks

Requirements

• Graduate in any field
• 1-3 years experience in admin/customer service
• Good communication skills in English and local language
• Basic computer knowledge (MS Office)
• Customer service attitude
• Ability to multitask

Location:

On-site –Kolkata, WB

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.