Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Hsinchu,TWN
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Position Summary
The Account Technologist will support regional customers in Taiwan, primarily in Hsinchu and Kaohsiung, by providing technical expertise. This role serves as a key technical interface supporting customer-related issues by collaborating closely with field process and central engineering teams, ensuring effective communication and timely resolution of field process issues. The ideal candidate will diagnose and troubleshoot process challenges, drive technical solutions, and contribute to continuous improvement in customer operations and product performance.
Key Responsibilities
- Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading edge technology, using Applied Materials products.
- Manages agreed process roadmaps at customer sites and presents technology and product roadmaps both internally and externally. Keeps in depth knowledge of process development roadmaps and strategies up-to-date.
- Works closely with the account and factory based process and technology groups, the product sales engineers and Accounts Management, Defines/approves process support plans for installation and warranty periods depending on product and process maturity. Determines and implements continuous improvement plan (CIP) for assigned installed base.
- Own install base application performance by ensuring optimization of tool utilization and driving local capability and knowledge. Manage and take ownership of new system evaluations
- Supports local support service resources during installation and warranty as required to achieve CPS (Customer Process Specification) and/or "best known" process performance. Trains local support service resources to obtain and maintain required process knowledge to support installed base
- Responsible for installation and (product) qualification of "new" processes and technologies. Executes process ß-sites.
- Keeps detailed knowledge of installed process performance in assigned technological area up-to-date.
Qualifications
- Minimum 5 years of experience in the semiconductor industry, with strong expertise in CMP processes.
- Experience in process optimization, tool matching, and process validation is required.
- Strong English communication skills, both verbal and written, with the ability to effectively collaborate across global teams and engage customers.
- Willingness to travel: up to 20% domestic travel within Taiwan and up to 10% international travel.
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Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.