Nature and aim of the position
The holder of this position is responsible for managing an assigned merchant portfolio for TFS products with the objective to improve the service offer to travelers and to develop new business hunting.
Your role
As an Account Manager you will be overall responsible for managing an assigned merchant portfolio for TFS products with the objective to improve the service offer to travelers and to develop new business hunting.
Main duties and responsibilities
You main duties and responsibilities will be :
Delivery of sales targets
Delivery of account specific contractual obligations and agreed activities at store level
Improve merchants knowledge and expertise with our services
Accurate account management delivering the Sell-out objectives:
First / ongoing training
Maximize TFS business (IR and RR management)
Business Statistics analysis, presentation, discussion and action
Action plans and store visits in line with company segmentation model
Accurate use of CRM to plan, record and report account specific activity
Profile and education
To succeed in this role, you have:
Genuine sales talent with strong results orientation, passion, and determination to reach sales targets
4-5 years’ experience in account management experience
Fluent Spanish and written and spoken professional English
Good IT understanding an advantage
Self motivated, customer focused and target driven
Good interpersonal skills
Good communication skills
Ability to use creative solutions to solve problems
Good knowledge of MS Office products and CRM