Account Manager - Qualitative Research - Mumbai

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

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Job Details

KEY OUTCOMES STATEMENT:

To ensure that projects are resourced and implemented correctly, to the satisfaction of the client, within budget and on time. Guiding the research executives working on a project to understand exactly what is required of them and training them if necessary. Contribution to the overall training of executives in qualitative research techniques. Client management and presentation of company credentials, proposals and research results Report writing and presentation creation including client recommendations, with the ability to work independently Management of the analysis, interpretation and reporting process so that the project reflects the Client’s business objectives in the presentation and reporting of findings. Writing proposals with minimum Director input Negotiation of acceptable costs and contract agreements with suppliers. Creation of discussion guides and screeners + moderation of groups, interviews, ethnography and online forums

CAPABILITIES STATEMENT

The following personal skills are essential:

The ideal candidate will be a self-starter who is client focused and has experience of dealing directly with clients on a daily basis, including face-to-face at groups etc.

• To apply for this position, you must be a postgraduate with a total of 5 to 8 years of hands on experience in qualitative research and should have effective communication and interpersonal skills
• A demonstrable track-record in moderating focus groups, in-depth interviews and ethnography, and running online methodologies are essential
• You must have worked on consumer research / brand research / channel & retail research, specifically product testing, U&A, brand equity, communication developments.
• Research expertise in F&B, auto, and ecom would be a plus.
• Must have prior experience to handle qualitative research end-to-end. Must have prior client servicing experience throughout the project lifecycle.
• You should have strong analyticalskills, should be comfortable with disparate sets of information and should have the ability to draw accurate causal linkages.
• The ideal candidate will be a self-starter who is client focused and has experience of dealing directly with clients.
• Deep- interest in consumer behaviour and cultural influence, creative storytelling.
• Expertise in new-age solutions like AI, qual dashboarding tools etc. would be a plus.
• Since you will be required to lead a team, it is important that you have strong people and team management skills in order to motivate and train them to deliver high quality work with enthusiasm.

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And if we combine the expertise of our people with the latest AI technology, we can really help brands discover some amazing insights.  

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way works for them. We encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status, or any other legally protected characteristics.

PRIVACY DISCLOSURE:

Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.

Location

Mumbai, The ORB BuildingIndia

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. 

 

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. 

 

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. 

 

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. 

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.