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This position is responsible for managing and coordinating account service activities as the primary customer contact for the retention of the local group business. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. May visit client locations periodically to ensure client satisfaction and promote ongoing contract renewals.Essential Duties & Responsibilities:
Uses Sedona to create invoices, manage jobs and data entry.
Defines and oversees account management and retention strategy execution for a defined book of accounts.
Identifies opportunities for penetration sales.
Supports pursuit of new business opportunities either directly with a broker/consultant or potential client or through a team approach with field office sales staff.
Responsible for growing Specialty Business within existing accounts.
Provides support for field sales staff with RFP (Request for Proposal) responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
Develops business relationships with brokers, consultants, and key decision makers to meet or exceed new and renewal sales targets.
Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
Coordinates and controls new business implementation activities.
Perform other duties assigned by management.
Education/Qualifications:
Must have a working knowledge of Sedona.
Bachelor or Associate degree or equivalent work experience
Excellent relationship management skills
Proven ability to grow account revenue thru activities such as product expansion, promotional opportunities, and program implementations
Experience analyzing sales reports and identifying trends
Proven ability to create and implement strategic plans
Excellent presentation and negotiation skills
Ability to organize and prioritize workload throughout multiple accounts and meet deadlines
Must be driven to identify and exceed customer needs and expectations
Ability to listen attentively, respond effectively and resolve account issues promptly
Ability to act as the lead point of contact for matters specific to your accounts, from operational tasks to important initiatives
Proven ability to work independently as well as in a team environment
Detail-oriented and outstanding organizational skills
Ability to forecast, monitor, and manage inventory
Ability to communicate and work effectively across various internal organizations in support of account initiatives
Comfortable learning new technology/product lines in a highly innovative environment
Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Salary: $65,000-$70,000
Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Pye-Barker Fire and Safety is an Equal Opportunity Employer