Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You’ll do
Ability to approach the book of business as a Portfolio
Develop and drive the strategy to retain, negotiate and renew client contracts
Create a compelling vision and strategy that translates into tangible goals & objectives
Optimizing your portfolio of customers to achieve company goals and targets
Set clear success metrics for completing strategy and be accountable for results
Effective and proactive use of internal knowledge tools and resources needed for success
Analyze, manage, and improve customer profitability and maximize revenues
Deliver Business Reviews with insights and recommendations to drive travel program adoption, cost savings and performance against client KPI's.
Lead strategic client retention and growth plan for your Portfolio of Accounts
Proactively identify risks to the portfolio; develop and implement an action plan
Collaborate with operations and other internal Amex GBT teams
Influence key client decision makers, educating about Amex GBT’s value and key differentiators
Increase transaction revenue for Amex GBT Egencia and key suppliers
Proactively share client and market trends to internal and external leaders
What We're Looking For
Solid understanding of the tech business travel industry
Experience in a similar role / supporting global clients preferred
Strong Project Management and organizational skills
Ability to prioritize and handle contending demands
Adaptation and flexibility
Proactive identification and resolution of challenges
Professional communication (written and verbal)
Collaborative and open to feedback
Location
Australia
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!