Interface

Account Manager

UK-Home office Full time

Territory:

North, Midlands, South West & Scotland

Candidate Location:                    

Midlands or M62 corridor

Position summary:

The role is accountable for sales growth and customer acquisition within a defined portfolio of Key End User and specification Accounts within healthcare, education, life sciences, pharma & data centres for a region within the UK. The role is focused on selling our Nora rubber product line.

Skills and experience:

  • Proven success of client and project acquisition in the key market segments with resilient flooring products.
  • Strong existing networking and customer relationships.
  • An expert in resilient flooring with a deep understanding of the sector including technical and performance requirements with an ability to present key technical information and educate client groups
  • Understanding of planning and execution across multi location clients, and the communication skills to implement those plans
  • Experience of mapping complex projects and demonstrable track record of account development within a portfolio of large customers, growing volume and margins.
  • Proven experience successfully securing major projects in a multi-influencer B2B business environment.
  • Clear understanding of current procurement practices such as e-bidding, reverse auctions, RFP's, tendering, with experience in leading in such situations in key market segments
  • Excellent communication skills, verbal and written
  • Demonstrated experience working collaboratively, internally and externally, to achieve goals and objectives.

Other Attributes:

  • Results driven and strong team player
  • Flexible and highly adaptable, high work ethics and striving for excellence
  • Solid natural presence with the ability to inspire and lead through influence and example
  • Organised and disciplined, with high competence in MS Office and Salesforce.com
  • Numerate with a good appreciation of pricing, in the context of the role.

Essential duties:

  • Develop and execute segment related plans, managing a personal account portfolio of potential accounts within a defined region in the UK, and achieving sustainable growth and business goals as part of the regional team results
  • Support colleagues with major projects acting as subject matter expert and developing their knowledge of the product category
  • Demonstrate sales and project management excellence
  • Work closely with the wider regional sales team to support the securing and defending of specifications through close attention to the end user.
  • Work closely with sales management to maximize the successful execution of business in the portfolio through the local sales team.
  • Identify, monitor, report and record all sales opportunities in SalesForce (CRM) so that they may be converted into sales, to grow our business. 
  • Work collaboratively to deliver a consistent value proposition to Key Accounts in the designated sectors
  • Lead the communication of the company’s sustainability agenda within the account portfolio, working with client management and internal resources to drive the Interface vision.
  • Communicate insights and market information in respect of the product category to management.
  • Collaborate closely with the regional sales team to optimize win rates on major projects within the product category and build strong connections with key stakeholders
  • Act as a product category champion within the regional organization.
  • Comply with company policy and statutory rules in respect of safety, environment, and employment
  • Other duties as reasonably defined by management

Scale & scope:

Must be located within the region and within easy commutable distance of the key cities

Work environment:

  • Fast paced, dynamic, with periods of high intensity.
  • Regular travel across the territory will be required to respond to client needs.