At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly. The Manager, Surgical Specialty Sales (Professional Path) is primarily responsible for driving sales and performance of Alcon's advanced technology and specialized products within the region. You will build confidence in product adoption through support and training. Specifics include:
• Promote market presence and achieve sales performance in specialty/advanced technology by collecting intentions and conducting customer information integration analysis
• Negotiate package sales schemes and develop strategies for equipment package sales in the specialized products segment
• Coordinate cross-team communication, including bidding and sales contract signing, and plan and execute visits
• Develop and maintain relationships with key stakeholders within accounts and track potential customers to enhance customer intention information collection
• Participate in significant academic conferences, including exhibition stands, conference organization, customer invitation, and post-meeting follow-up
• Execute the company's sales post-work standard requirements, including timely arrangement and feedback of market information
• Provide support and collaborate with direct and higher-level leaders
• Ensure adherence to all corporate compliance guidelines and corporate programs
Primary Responsibilities:
• Drive strategic engagement and sales growth within major teaching hospitals, academic centers, and affiliated Department of Defense and Veteran’s Affairs Hospitals by building strong business relationships, identifying opportunities, and aligning with academic programs to strengthen partnerships and elevate residents’ proficiency in Alcon’s full surgical portfolio
• Build and strengthen strategic relationships with key physicians, residents, fellows, and decision-makers across U.S. academic institutions to position Alcon’s surgical portfolio, influence adoption, and drive advocacy among academic leaders.
• Serve as a subject or adviser matter expert in advanced surgical techniques, including phaco consultation, biometry, IOL calculations, and clinical optimization, providing in-depth technical guidance in the operating room and during product in-services.
• Consult proactively with faculty and residents to improve surgical skills and outcomes, offering mentorship and surgical advice as needed.
• Coordinate and lead advanced educational programs, surgical wet labs, and innovative training experiences beyond standard requirements, ensuring high-quality resident development.
• Manages the annual resident hand-off program with the surgical field sales team; Facilitates resident career advancement by initiating engagement, offering guidance on employment opportunities, and maintaining follow-up after graduation for seamless career progression.
• Manage strategic academic accounts through long-term planning and executive-level engagement, establishing strong partnerships with academic chairmen, program directors, and faculty to align on Alcon support, advance shared educational objectives, and integrate Alcon technologies into curricula and research initiatives.
• Current core strategic product drivers include surgical cataract; Customer responsibility includes major teaching hospitals, academic centers, DODs/VAs (where residents rotate), ophthalmology department heads, resident attending faculty surgeons, and residents/fellows.
• Oversee speaker development and collaboration with marketing, sales, and Speakers Alliance to deliver impactful educational content.
• Demonstrate leadership in KOL development and management, scientific differentiation, Drive Results / Leads Change with Business Acumen and advanced presentation skills to position Alcon as the premier partner in ophthalmic education.
• Overnight travel 40%
What you will bring to Alcon:
• Bachelor’s Degree or Equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs)
• The ability to fluently read, write, understand and communicate in English
• 5 Years of Proven Experience
How you can thrive at Alcon:
• Build positive working relationships to achieve positive goals and business objectives
• Balance experiencing new environments and working autonomously in a remote sales environment
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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY
Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.