RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. We are on a mission to revolutionize the industry and be a generational company.
Our platform offers a full range people and payroll management tools, employee benefits like health insurance, and financial benefits, and enables clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard), renowned businesses (e.g., ZocDoc, Boston Consulting Group, World Health Organization), and some of the best startups worldwide (e.g., TransferGo).
We are a small but strong team of just over 170+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.
We are seeking a highly experienced and technically proficient Zendesk and HubSpot Systems Manager to take full ownership of our core customer-facing platforms. This dual-role is the primary system owner, responsible for the design, configuration, administration, maintenance, and integration of both Zendesk Support and the entire HubSpot CRM ecosystem. The ideal candidate will ensure both platforms align with our customer service and revenue strategies, drive agent and user efficiency, and provide an exceptional customer and employee experience through advanced automation, data integrity, and strategic cross-platform integration.