Youth Support Worker-4

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Why this role matters

The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected. 

About the role

We are looking for a compassionate and committed Youth Support Worker who shares our values and is driven to make a real difference in the lives of young people facing or at risk of homelessness. This role is about more than just support—it’s about providing stability, hope, and a pathway forward.

Reporting to the Team Leader, this is a permanent, part-time (4 days a week) position based in Surry Hills, NSW. Salary and conditions are in accordance with SCHADS Crisis Award Level 1.

The roster has shifts 24/7 and includes overnight stand-up shifts.

How you will make an impact

• Provide a safe and nurturing environment for all residents residing within the refuge setting and provide informal support to all clients of the program.

• Assist residents to manage and maintain individual and shared living spaces, as well as assist in the daily cleaning and maintenance of the refuge environment to a high standard.
• Complete comprehensive intake and risk assessment for all young people.
• Maintain accurate record keeping that meets legislative standards and are completed within a timely manner.
• Complete orientation for new residents on the expectations of living at Oasis Youth Services Crisis accommodation and appropriate behaviours for a successful refuge stay.
• Work to the direction of case management plans in assisting young people to attend appointments relating to health, housing, finances, education, justice, and social inclusion as required.
• Support the living skills program and run some group work sessions such as fitness, cooking etc.

What you will bring 

• Tertiary qualification in social sciences, welfare or related field with a degree qualification preferred. Relevant experience in a social service environment.
• A current and valid NSW Working with Children Check.
• A current NSW Drivers licence.
• First Aid Certificate.
• Knowledge of youth homelessness, crisis intervention and the ability to collaborate with other program areas.

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 
• Flexible working conditions 
• Health, fitness and financial discounts / benefits 
• Paid parental leave - 12 weeks 
• Up to 8 weeks leave per year through our purchase leave scheme  
• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 
• Purpose driven career which has positive social and sustainable outcomes  
• Employee Assistance Program - Independent confidential counselling service; 
• Opportunity for career development; 
• An inclusive culture of dedicated, passionate and professional team members 
• Positively supporting and impacting the lives of others through your career contribution  

  

How to Apply 

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you.   We are looking for compassionate people who share our mission and values.  If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. 

Applications will close as soon as a suitable candidate is secured. 

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration