HP

Worldwide Retail Experience Senior Manager

Sant Cugat del Valles, Barcelona, Spain Full time
Worldwide Retail Experience Senior Manager

Description -

About HP

HP is a technology company that operates in more than 170 countries around the world. We create technology that makes life better for everyone, everywhere — every person, every organization, and every community.

Role Overview

As the WW Retail Experience Senior Manager, you will be responsible for driving innovation and delivering solutions that enhance customer experience in key retailers worldwide, across all consumer retail product lines.

Key Responsibilities

Sellout management – lead and manage store-level sellout targets and processes for key HP SKUs, for both internal and external (retail) partners. ESF / Promoter management – manage the scoping, procurement, and operation of 3rd party promoter teams deployed to above stores, to achieve sell-out targets. Retail displays / POP – develop and execute the in-store merchandising strategy including display guidelines, design, production, execution & maintenance of retail in store assets. Retail associate engagement & training - lead and manage operation of required tools such as training platform, content management, incentives and sales enablement engagement tools. Tracking and reporting of agreed metrics such as sellout quotas, ROI, knowledge retention, recommendation rate. Collaborate with various teams across HP – Market Channel, Trade, Marketing, Category and Sales teams.

Qualifications

Education: University degree preferred but not mandatory
Experience: 8-10 years in retail displays, training, field force management or managing consumer electronics retail activations, especially in US.


Skills:

  • Excellent communication and teamwork abilities

  • Strong analytical and problem-solving skills

  • Executive-level presentation skills

  • Proficiency in MS Office

Preferred Qualifications

  • Working with global teams

  • Knowledge of retail environment and consumer electronics market outside US

  • Consumer electronics experience

Why HP?

  • Inclusive and diverse work environment

  • Opportunities for growth and development

  • Commitment to sustainability and social impact

Equal Opportunity Statement

HP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Entity: Sales & Services (70 International)

Benefits

  • A truly international experience: Work in a global organization with colleagues from 60+ nationalities, collaborating across cultures and geographies. 

  • Continuous growth & career development: Multiple internal mobility and career opportunities, supported by HP’s learning platform to keep growing your skills. 

  • Competitive benefits package, including: 

  • Hybrid work model (home office / office), depending on the role/functions  

  • Health & Life insurance 

  • Ticket Restaurant Vouchers or lunch at reduced prices at our canteen 

  • Flexible working hours to support work–life balance 

  • HP Flex Program: Kindergarten vouchers & Transport Card 

  • Exclusive HP products offers and discounts for employees, friends and family 

 

  • Inclusion & belonging at the core: Join our global employee networks such as Women, Pride, Inclusion, NextGen, Sustainability & DisAbility, with opportunities to get involved locally. 

  • Give back to the community: Participate in volunteering initiatives or join our annual HP Charity Day held onsite. 

  • Stay active & energized: Access our sports center (indoor & outdoor) with 25+ coordinated activities. 

  • Onsite medical services: Doctor and medical team available for annual checkups, nutrition, oral hygiene, physiotherapy, and general health. 

  • Creativity & innovation: Enjoy our Printing Happy Hour—from photos to large posters—and handson workshops using the latest printing technologies, from wall covers to 3D printing. 

  • Easy commuting: Free parking available or excellent access via nearby train services. 

  • Women Network initiatives: Networking events, STEM promotion, business acumen talks, work–life balance sessions, and futureskills development. 

Job -

Business Planning

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

25%

Relocation -

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"