Worksite Administration Consultant

About CareScout

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – and we are deeply committed to a sense of belonging for all, in all phases of life.   

We’re creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!   

CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.  

POSITION TITLE

Worksite Administration Consultant

POSITION LOCATION

Remote

YOUR ROLE

The Worksite Administration Specialist is responsible for managing the end-to-end worksite process for employer-sponsored Long-Term Care (LTC) insurance programs for CareScout Insurance. This includes strategic evaluation of employer groups, analyzing census and enrollment data, and determining optimal underwriting, billing, and enrollment strategies. The role requires technical expertise and strategic thinking to assess group dynamics and establish risk tolerance for specific worksites.

What you will be doing

• Manage the Worksite Process: Oversee submission, enrollment, and post-enrollment support for employer-sponsored LTC programs.

• Analyze & Evaluate: Review census and enrollment data to determine risk tolerance, underwriting approach, and optimal enrollment timelines.

• Collaborate Across Teams: Work closely with Sales, Underwriting, Billing, Employer representatives, and Agents/Brokers to ensure seamless implementation.

• Strategic Decision-Making: Assess group dynamics and establish risk thresholds for specific worksites.

• Prepare Insights: Deliver reports and recommendations to leadership to support growth and compliance.

What you bring

• Bachelor’s degree in Business, Insurance, Finance, or related field.
• 10+ years in insurance operations, underwriting, or worksite administration (LTC experience preferred).
• Strong analytical and strategic thinking skills.
• Proficiency in Excel and data analysis tools.
• Excellent communication and project management abilities.
• Ability to work independently and collaborate effectively with multiple stakeholders.

Employee Benefits & Well-Being

Genworth employees make a difference in people’s lives every day. We’re committed to making a difference in our employees’ lives.

• Competitive Compensation & Total Rewards Incentives
• Comprehensive Healthcare Coverage
• Multiple 401(k) Savings Plan Options
• Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
• Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
• Disability, Life, and Long-Term Care Insurance
• Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
• Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
• Caregiver and Mental Health Support Services