Workplace Experience Coordinator

Appian is seeking a Workplace Experience Coordinator who will play a mission-critical role in fostering connection, culture, and operational excellence. This is a multi-faceted role designed for a professional who thrives in a "hospitality-first" environment. You will bridge the gap between office management, executive assistance, and internal communications, ensuring our headquarters runs seamlessly while creating exceptional experiences for our employees and guests

.

This role is based at our HQ in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

In this role, you will:

Workplace & Facilities Management

• Office Operations: Serve as the primary point of contact for daily office operations, maintaining a professional and welcoming environment at our McLean HQ.

• Visitor Hospitality: Greet and direct visitors—including customers, partners, and job candidates—ensuring required protocols are met with a high level of hospitality.

• Logistics & Deliveries: Manage incoming/outgoing mail and deliveries, including shipping labels and package distribution.

• Vendor Coordination: Assist with facility management tasks and coordinate with external vendors to ensure office standards are maintained.

Executive & Administrative Support

• Executive Assistance: Provide high-level support which may include travel bookings, complex scheduling, and expense reporting for department leadership.

• Strategic Projects: Assist with inter-departmental administrative projects as assigned, contributing to broader team goals and organizational efficiency.

Events & Travel Coordination

• Meeting & Event Planning: Design, coordinate, and execute internal events and workplace gatherings. This includes vendor sourcing, site selection, and managing food and beverage (F&B) logistics.

• Travel Management: Support the corporate travel platform, helping to integrate ethical travel standards and assisting employees with travel initiatives that support global business strategies.

• Experience Design: Use a design-thinking approach to model event flows, ensuring every workplace gathering is impactful, inclusive, and aligns with Appian’s culture.

Communications & Digital Presence

• Department Homepages: Maintain and update department internal homepages, ensuring information is current, accessible, and engaging.

• Employee Communications: Create communication artifacts, including newsletters, guides, and FAQs, to increase adoption of travel tools, event protocols, and workplace updates.

About You

• The "Glue" Mindset: A detail-oriented self-starter who operates independently but thrives in a collaborative, team-oriented environment.

• Communication Excellence: Strong and precise interpersonal skills with the ability to communicate effectively with individuals at all levels of the organization.

• Hospitality Focus: A passion for creating exceptional employee experiences and a professional representation of the Appian brand.

• Technical Proficiency: Strong IT skills, including Microsoft Office and Google Workspace. Experience with event management software or corporate travel tools is a plus.

• Adaptability: A positive, solutions-oriented attitude with the ability to pivot in a fast-paced, hyper-growth environment.

Required Experience:

• 2+ years of experience in workplace operations, executive assistance, hospitality management, or a relevant related position.

• Degree in Hospitality Management, Business Administration, or a related field preferred.

• Must be comfortable working from the McLean, VA headquarters 5 days a week.