Workplace Ambassador

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Workplace Ambassador plays a crucial role in creating a positive and engaging workplace environment for employees and visitors. This role involves providing exceptional customer service, fostering community and collaboration, and supporting various workplace initiatives. The Workplace Ambassador serves as a friendly and knowledgeable point of contact, ensuring that the workplace operates smoothly and meets the needs of occupants and stakeholders.

This role is on-site 5 days/week and the office is located a few blocks from the Canada Place on Burrard St.

What your day-to-day will look like:

• Customer Service & Reception • Provide excellent service to employees and visitors, managing reception area, visitor access control, and phone calls • Respond to inquiries, address concerns, and assist with workplace needs like room bookings and IT support coordination
• Workplace Operations & Events • Coordinate workplace events, meetings, and activities including setup, catering, and audiovisual arrangements • Maintain workplace amenities (break rooms, lounges, wellness spaces) ensuring cleanliness and functionality
• Communication & Compliance • Disseminate workplace announcements and updates through multiple channels (email, newsletters, digital signage) • Educate employees on policies and procedures while promoting health and safety protocols
• Community Engagement & Improvement • Foster workplace community through social activities, wellness programs, and recognition initiatives • Identify process improvement opportunities and provide feedback to optimize workplace experience

Required Qualifications:

• Proven experience in a customer service or hospitality role, preferably in a corporate or commercial real estate environment
• High school diploma or equivalent; additional certification or coursework in customer service, business, or a related field is a plus.

48,000.00 – 50,000.00 CAD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Vancouver, BC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.