Workforce Support Specialist

Workforce Support Specialist

The Opportunity:

Manage, facilitate, and coordinate a portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, reasonable accommodation, and physical space planning. Be responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership. Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination. Facilitate the directorate’s performance management program, advising the workforce and tracking progress. Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel, and medical or security requirements. Process and manage reasonable accommodation requests in accordance with federal rules, maintaining all case files and databases. Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization. Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection. Review and analyze training feedback and course materials to recommend updates and improvements. Lead and facilitate training on analytic tradecraft standards, and create reference tools for the workforce. Serve as a primary point of contact for employees and managers on matters of performance management, deployment, and reasonable accommodation. Act as a back-fill Disability Support Worker (DSW), providing direct assistance to employees with disabilities, as needed. Develop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangements. Maintain all required databases and records for deployments, accommodations, and other program activities. Prepare program overview briefs, status reports, and other official correspondence for leadership.

You Have: 

• 3+ years of experience in human resources
• Experience managing or coordinating multiple programs in a fluid, changing environment
• Experience applying federal workforce regulations, including rules for reasonable accommodation and performance management principles
• Experience as an instructor or facilitator
• Experience using Microsoft Office Suite, including Excel for data sorting and report generation
• Experience reviewing and editing official documents or intelligence reports
• Experience collaborating with and providing support to various audiences, including employees with disabilities
• Knowledge of analytic tradecraft standards such as ICD 203 and 206
• Active TS/SCI clearance; willingness to take a polygraph exam
• Bachelor’s degree in a Human Resources, Business, or Psychology field

Nice If You Have: 

• 2+ years of experience planning and implementing programs and resolving issues requiring cross-organizational coordination
• Experience using travel and deployment systems such as DTS, SPOT, or APACS
• Experience with PeopleSoft and the DCIPS Performance Management system
• Experience developing data visualizations or dashboards using tools such as Tableau
• Possession of strong verbal and written communication skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.