The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Workforce Management Supervisor provides motivation and support to the Workforce team to ensure consistent productivity in daily operational tasks. In this role, the Supervisor serves as a key liaison between Specialists and management, facilitating clear communication and alignment across teams. By fostering a supportive and collaborative environment, this position enhances overall performance while promoting a culture of excellence within the team
THE STARTING RATE: $28.50
THE DAY-TO-DAY:
Develop and enhance the Workforce Management Specialists’ skills to improve scheduling solutions while supporting their professional growth
Work cross-functionally to ensure staffing levels are optimized to support exceptional guest satisfaction
Utilize empirical data to enhance and develop staffing models
Explore innovative best practices to optimize staffing utilization in alignment with labor agreement and requirements
Ensure the Workforce Management team consistently completes daily scheduling operations
THE IDEAL CANDIDATE:
Problem -solving and critical thinking
Data analysis and reporting
Proficiency in workforce management tools and systems
Conflict resolution and adaptability
Time management and prioritization
High School Diploma required
At least two years of prior experience in workforce management or related operational roles
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Health & Income Protection Benefits (For eligible employees)
Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
Free meals in our employee dining room
Various programs and networking opportunities to help you get promoted
Volunteer opportunities to give back to the community
Other various discounts with company partners such as travel, electronics, online shopping, and many more!
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10627
Are you ready to JOIN THE SHOW? Apply today!