St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Workforce Development Specialist is responsible for planning, implementing, and evaluating the Workforce Development Programming in partnership with the network and community partners.
ESSENTIAL FUNCTIONS:
- Plans the implementation, and evaluation of the Workforce Development Programming in a metrics-driven environment.
- Works in collaboration with the Network Director to develop culturally appropriate materials for recruitment.
- Builds and maintains productive relationships with public-sector, private-sector, non-profit and other community partners to identify workforce and talent needs within the community.
- Collaborates with community partners to create career pathways for future talent and develop necessary and responsive workforce solutions.
- Possesses working knowledge of current labor market employment information about in-demand industry sectors or occupations available in the Lehigh Valley.
- Outreaches and assesses young adults, and dislocated workers for work readiness, skills, strengths, aptitudes and any potential limitations/barriers to employment and post-secondary education.
- Establish, maintain, or facilitate regular contact with program participants and community partners to provide services that promote career awareness, career counseling, and career exploration to participants.
- Provides wrap-around case management services for program participants to address the social determinants of health.
- Provides one-on-one career coaching to increase employability skills, develop professional career goals and identify career ladders for each program participant.
- Plans and implements professional development sessions in collaboration with community partners to increase job keeping and job seeking skills for participants.
- Participates in regular meetings and/or phone calls with community partners to monitor program progress.
- Collects and organizes program data to monitor effectiveness of the Workforce Development program and submits reports highlighting efficacy of program.
- Maintains departmental records for administrative and regulatory purposes.
- Monitors program expenses to ensure budgets are being followed for the program.
- Responsible for meeting contract requirements, if applicable.
- Possesses excellent communication skills; keen appreciation for follow up, follow through, and attention to detail.
- Exceptional oral and written communication skills, including writing, editing, and making presentations to groups and individuals.
- Serves as a liaison and advocate between the hospital network community and community partners to promote workforce development initiatives.
- Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.
- Collaborates with community partners to assist participants in the hiring process post program completion.
- Other related duties as assigned.
SUPERVISION, COMMUNICATION OR OTHER ADDITIONAL REQUIREMENTS
- Proficient in Microsoft Office Suite.
- Experience working in and with industry; good working knowledge of the region’s high demand industries especially as it relates to the workforce needs of employers.
- Knowledge of economic and workforce development practices, systems, and program design.
- Maintains responsibility for own professional development through active participation in in-services and/or continuing education programs.
- Complies with established chain of command for work related problems.
- Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.
- Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external).
- Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.
- Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes, and practices.
- Complies with Network and departmental policies regarding attendance and dress code.
PHYSICIAL AND SENSORY REQUIREMENTS:
Sit up to 4 hours per day; 2 hours at a time. Stand for up to 6 hours per day 3 hours at a time. Walk 6 hours per day; 20 minutes at a time. Consistently lift, carry, and push objects up to 10 lbs. Frequently stoop and bend. Frequently reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, and high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral visions.
POTENTIAL ON-THE-JOB RISKS:
At risk for cuts and punctures, being confined to small spaces, slippery surfaces, assault and battery, radiation, chemical and bio-hazards, injuries from operating machinery, burns, and back injuries.
SPECIFIC PROTECTIVE EQUIPMENT AVAILABLE:
N/A
MOST COMPLEX DUTY:
Addressing the social determinates of health of program participants.
SUPERVISION (RECEIVED BY AND/OR GIVEN TO):
Report to: Network Director, Community Workforce Development
COMMUNICATIONS:
Must be able to communicate with other departments, families, the community and medical staff.
EDUCATION:
Bachelor’s degree required.
TRAINING AND EXPERIENCE:
At least two years’ experience coordinating, planning, and evaluating workforce development programs. Ability to engage and maintain constructive relationships with a diverse population.
WORK SCHEDULE:
Full-time, Monday-Friday, plus evening or weekend coverage as needed
REVISED:4/2012, 8/2013, 1/5/2015, 4/2017, 3/2022, 11/2025
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!