Workday Functional Lead

Primary Details

Time Type: Full time

Worker Type: Employee

• Location: Sydney or Melbourne (preferred)
• Type: Permanent, Full-Time
• Hybrid Role, Happy to talk flexible working

The Opportunity  

We are seeking a Workday Functional Lead to join our Global Platforms Technology team to support in managing the operations and service delivery of People/HR and Culture platforms.  

About QBE   

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.   

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.  

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your new role  

Work alongside the Global Platforms Application Lead, you will own and be responsible for planning and driving activities that enable the assessment of business need, capture of requirements, design of appropriate solutions and delivery of solutions. 

Serve as the expert with in-depth understanding and technical know-how to design and evaluate solutions, ensuring they meet business needs, and oversees quality assurance activities like user acceptance testing. Bringing in Workday domain knowledge and HR process understanding is essential with an ability to ensure that the design (process, technology, and content) is fit for purpose and meets the organisation's needs. Working closely with the team you will step in to help to out on various projects, stakeholder management, vendor management and preparing reports. 

 Other responsibilities include:  

• Serve as a primary interface between business and IT teams to identify problems, challenges, or opportunities within business solutions, IT systems, or processes. 

• Lead in an agile working environment and encourage collaborative working, innovation, and flexibility in personal style and approach towards others. 

• Collaborate with business stakeholders to gather business requirements and provide expertise and guidance and ensure alignment providing solutions in line with strategic goals. 

• Promote positive changes to enhance analysis outputs by identifying areas for improvement and efficiencies in the analysis process. 

About you  

You will have proven experience as a lead IT business analyst managing the end-to-end process including, analysing business processes, developing business cases, overseeing user acceptance testing, service introduction to BAU and delivering value. 

• Experience in liaising between business stakeholders and technical teams, regularly updating project managers and senior leadership on project status, risks, and issues. 

• Strong analytical and communication abilities, technical proficiency, leadership, project management, problem-solving and attention to detail. 

• Ability to work individually or as team member with high organisational and multitasking skills. 

• Understanding of technical and regulatory requirements involved in control testing, performing audits to ensure we are staying current with industry best practices and trends. 

• Strong analysing ability and understanding of multiples technologies and applications in BA suite and HR suite will be a plus. 

• Competent working in Agile environments and have Workday fundamental training and certifications. 

Benefits   

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance 
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super 

To learn more about benefits of working with us, click here. 

Awards & Recognition  

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program 
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates  

To learn more about our achievements, click here. 

How to Apply  

If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. 

Your career. At the heart of it.  

QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to con

Skills:

Analytical Thinking, Coaching, Critical Thinking, Customer Value Management, Global IT Infrastructure, Information Technology Applications, Information Technology Strategies, Intentional collaboration, Managing performance, Prioritization, Process Mapping, Project Management, Risk Management, Stakeholder Management, Team Management

Application Close Date: 27/01/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.